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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews
Call Service Center (402) 359-1500

1,203 Reviews of Gorges Volvo Cars - Service Center

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April 10, 2023

Excellent service every time - Josh is great to work with. Top notch quality and communication. More

by TGOWENS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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April 10, 2023

overpriced. got quoted one price, then got charged for that AND another fee for disassembly to make the repair. Will not be coming back. More

by Bbrownrigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gaines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Gorges Volvo Cars responded

The work quoted to fix your vehicle was separate from the disassembly and diagnostic; moving forward we will ensure all clients fully understand the breakdown. We apologize for any misunderstanding.

April 10, 2023

For this visit, Kevin had a Master Tech look at it and found a few errors, and corrected the scope of work. More

by MORGAN223344
Recommend Dealer
Yes
Employees Worked With
Kevin Parks. Excellent.
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April 08, 2023

I can't give you a 5 because it took over a month to diagnose my service problem. However, your staff was thorough, conscientous and certainly attentive to my problem. When the problem was finally analy More

by DANDEPURDY
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Gorges Volvo Cars responded

Your patience while we worked to get your vehicle fixed was very much appreciated. Thank you for your trust in us!

April 06, 2023

This dealership is fantastic! They gave the best staff. They are so warm and welcoming. More

by katrinaondracek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Gorges Volvo Cars responded

We are truly fortunate to have such a great staff! Thanks for sharing, Katrina!

April 06, 2023

Did a great job of communicating when my vehicle was going to be completed and what was happening to it. More

by JEFF.TAAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Gorges Volvo Cars responded

We love to hear it. Thanks, Jeff!

April 05, 2023

Always willing to explain what needs to be done. Prompt service and a nice waiting area. More

by SWUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2023

Assessed the problem and got me what I needed done fairly quickly. Tires and straightening a rim. More

by SKN21821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Apr 10, 2023 -

Gorges Volvo Cars responded

Thank you for the visit and the review. We will always do what we can to be as efficient as possible!

April 04, 2023

Greeted promptly. Service was done in a timely fashion. Appreciate the excellent service and professionalism. More

by michaelylee20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Welsh
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Apr 05, 2023 -

Gorges Volvo Cars responded

We will continue to serve you well. Thanks, Michael!

March 31, 2023

The guys in service are very helpful, I never feel like I’m being taken advantage of with repair recommendations. Never NOT buying a Volvo from Gorges. More

by SAVANNAHMOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, all the guys at the service desk
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Apr 05, 2023 -

Gorges Volvo Cars responded

We love having you around, Savannah! Thanks for being a stellar client!

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