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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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July 27, 2022

Quick and easy experience. They are very customer focused and get you on your way without hassle. More

by AKIRKEBAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Excellent experience! Service is always top notch and thorough. Communication is great and they never try to upsell work that isn’t needed. More

by RJMMA413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gorges Volvo Cars responded

We appreciate the visit and you sharing your experience!

July 26, 2022

Efficient, professional and friendly service. What more could you ask for? Likely the cleanest garage I have seen. Waiting room is much better than average. And it is a blast to look at the new v More

by ken60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Everyone in the service department has always been so friendly and helpful, especially Josh and Kevin More

by JACKIE7170
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Kevin
July 26, 2022

The valet and maintenance service were great. The problem was quickly diagnosed and resolved in the same day. More

by DUSTAN_DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Gorges Volvo Cars responded

The valet program has certainly been a welcomed addition to our service offerings. Thank you for trying it out!

July 25, 2022

Quick turnaround, helpful staff, comfortable waiting area. We were able to get in and out without delay. More

by JSCHWALLER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Quality of workmanship is good and the service is timely. We enjoy the friendly attitude of the personnel. More

by frenc23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

I’d feel a lot better if my AC was fixed. Having to wait 10 days to get it in for a 2nd appointment to fix it due to staff shortages. More

by Steve Kampschnieder
Recommend Dealer
No
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Gorges Volvo Cars responded

Hi Steve. We understand your frustration and are hard at work trying to get caught up. It looks like you were last in at the end of June for the ac. We are sorry to hear you are still experiencing issues. If you would like to call us at 402-359-1500 we will do our best to get you in as soon as possible.

July 20, 2022

All ways does a great job and helpful at answering any questions I might have. More

by russianlawngnome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Good at diagnosing the problem and repairing—keeps customer well informed, I feel good about my leasing purchase here More

by NORMA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Gorges Volvo Cars responded

We are happy to hear it. We will continue to work with you to ensure a pleasant ownership experience!

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