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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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August 04, 2022

Great service! They were incredibly accommodating and helpful. We appreciate their clear communication. Highly recommended! More

by COURTNEY.HILLEBRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Staff is courteous and friendly. Very knowledgeable and the coffee and snacks in the waiting room was good as well. More

by migeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gorges Volvo Cars responded

Thank you for sharing. Next time we hope to provide a true 5 star experience!

August 01, 2022

Cory consistently provides the BEST customer service! He keeps me informed throughout the service process so that there are no surprises. The team is knowledgeable and I never feel like I am getting he More

by rpederso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
August 01, 2022

The service department at Gorges Volvo is top notch. They respond to any questions I have in a timely manner. Always polite. Happy customer! More

by Mara coltrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2022

Always good to see the same service department staff. Made sure a loaner was available for me. They keep my 2014 car running well! More

by EAJOHNSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Department
Aug 03, 2022 -

Gorges Volvo Cars responded

We will always do what we can to accommodate having a loaner vehicle available. We look forward to seeing you and the 2014 next time!

July 30, 2022

Keven Patks can s nothing short of amazing, proficient, and knowledgeable. I have a older Volvo and they are akways spot on with service and diagnostics. More

by DNovak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parks
July 29, 2022

Kevin, Cory, Josh are the best service managers Ive encountered in my adult life, multiple states and tech do things right the first time More

by NODAKLAND
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Josh Cory
Aug 03, 2022 -

Gorges Volvo Cars responded

Between the three of them, they've got over 45yrs in our service department! We are truly fortunate to have them. Thank you for the recognition, they deserve it!

July 29, 2022

It was a clean facility and the maintenance work was completed quickly. The maintenance team seemed quite knowledgeable and friendly. The staff inside were not as welcoming. No hello, just a bunch of pe More

by katrinaondracek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Gorges Volvo Cars responded

Thank you for sharing this. We are always looking for ways to improve and will be relaying this to the team. We appreciate your business and feedback.

July 28, 2022

The work as completed on time. The staff had good communication on issues they identified. More

by mloeffler4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

I appreciate their willingness to answer my questions. I am recently widowed and my husband took care of everything car related before. Kevin has been exceptionally patient with me. More

by TS71411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Aug 03, 2022 -

Gorges Volvo Cars responded

We are truly happy to have you here. We will always be here to assist and answer any questions you may have.

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