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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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August 25, 2022

Josh helped me the first day then John came to my rescue a couple days later. The new tire was mounted. Software update and all was good after that. More

by Shaffer9075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

My car was as clean as off the showroom floor. Loaner option is great. Thank you More

by STEENSONANDREA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gorges Volvo Cars responded

Glad you could make use of the loaner program!

August 24, 2022

Corey, Kevin & Josh are all three friendly and helpful every time I’m in. They always listen and do their best to resolve any issues I have. More

by BUCKEYEGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Herman
Aug 29, 2022 -

Gorges Volvo Cars responded

We truly have 3 of the best! It is always nice to hear that their handwork does not go unnoticed. Thanks so much!

August 23, 2022

Always helpful. They explain the issue thoroughly and always respond timely to requests when called. More

by CURT8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Very friendly and consultative service, always helpful and accommodating, offering rides or loaner cars when needed. More

by JLOWE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Best service department I have ever experienced. It is one of the reasons I continue to buy a Volvo. More

by Bjmc4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Gorges Team is top notch, sales through service excellent every time I visit, recommend them to everyone More

by Badwxdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gorges Volvo Cars responded

Thank you for your good word! We appreciate your loyalty over the years and look forward to seeing you next time!

August 22, 2022

The service department does a good job. The customer service depends on who takes the call. Cory is always very nice and helpful. I’m not wild about having to pay $10 to borrow a car (espec More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parks
Aug 23, 2022 -

Gorges Volvo Cars responded

We appreciate the feedback and are always open for ways to improve the experience. We will do our best to ensure our clients are aware of the refueling charge prior to getting a loaner vehicle.

August 21, 2022

I was able to get my car in quickly &pick it up the same day More

by marikay.schwaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gorges Volvo Cars responded

Glad we could work with your schedule!

August 20, 2022

I repair I went I for at gorges Volvo and got charges for, wasn’t fixed, so I’m going to need to set another appointment to have it properly fixed More

by KELLY_OGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gorges Volvo Cars responded

We are sorry to hear you are still experiencing some issues with your battery. We tested it, it showed that it was still healthy which is why we did not recommend replacing it. You are welcome to bring it back and we can test it again, just give us a call at 402-359-1500 and ask for Haley. Thank you!

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