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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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October 06, 2022

Great over the phone service with Chris and inshop service with John. Issue was fixed in a day. More

by STIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vanmeter
October 04, 2022

I left my XC 90 for 80k service prior to leaving town for a long weekend trip, Staff notified me of the work that was needed or recommended and discussed it with me. The work was completed and the car ready More

by ejanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

Glad we could take care of everything and while you were out. We hope your trip was fantastic and look forward to seeing you next time!

October 03, 2022

Service dept is always great! I was there for some warranty work that had been done already. Jeep refused to do it so I had to come back to Volvo. It was not a great time for me a More

by MCOOPER-HUBBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

We appreciate the feedback and will work on doing better to engage with service clients on the sales side.

October 03, 2022

I wish they would’ve listen to me more. I don’t feel like they heard what my problem was. I left with squeaky brakes which was the same way I came in. More

by Morgan Swanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
October 02, 2022

My wife needed a oil change / josh got her in while she waited/a great job More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman / Kevin / Cory
Oct 05, 2022 -

Gorges Volvo Cars responded

Love to hear it! See you next time!

October 02, 2022

Great service very professional prompt explaining everything that had to be done highly recommend for sure More

by BERUBE1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

I like the service they provide for all the customers cory is a good service advicer More

by rodriguezpablo2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

Cory is top notch and your recognition is appreciated!

October 02, 2022

The service people are alway so friendly, they answer all my questions and are great to work with. More

by Camille Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, Josh and Kevin
Oct 05, 2022 -

Gorges Volvo Cars responded

Our team enjoys having you here and appreciates the loyalty over the years!

October 02, 2022

I appreciate the quality service. They recently helped me in an urgent situation which was much appreciated. More

by TERRIANN290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

Our service team will always do what we can to accommodate. Glad it all worked out!

October 01, 2022

It’s the only place I trust my car to go to and it’s close to my apt. More

by debsthegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

debsthegirl responded

Thanks for being open on Saturday too❤️

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