1,206 Reviews of Gorges Volvo Cars - Service Center
Personal Service I always feel like I’m retuning to a welcoming community when I bring my Volvos in for service at Gorges. The entire service staff makes me feel at ho I always feel like I’m retuning to a welcoming community when I bring my Volvos in for service at Gorges. The entire service staff makes me feel at home. After the last 30 years, I feel I know the service technicians personally as well. They have seen me through two 240s, two S60’s and make my C70 a dream to drive. With their help, I plan on turning my C70 into a “classic.” More
Love Gorges Volvo sales and service! After 16 years and several XC Volvo’s I still get personalized service, efficient, no surprises, easy service scheduling and a wonderful group of prof After 16 years and several XC Volvo’s I still get personalized service, efficient, no surprises, easy service scheduling and a wonderful group of professionals to work with. Gorges is like family to me. No over-selling ever. They know me, my car history, my preferences, and explain all service work before appointment. Gorges Volvo for life!!!! Btw the new V90 is sweet! Corey is wonderful! More
Great dealer They've always taken good care of us/ Their overseas delivery is great. Mike Percival is tops. They have taken extra measures to make sure we were sa They've always taken good care of us/ Their overseas delivery is great. Mike Percival is tops. They have taken extra measures to make sure we were satisfied and have gone over and above for service. More
Free App I saw a sign in their waiting office at Gorges Volvo saying that if you download their app you get $10 off your next service appt. I did install th I saw a sign in their waiting office at Gorges Volvo saying that if you download their app you get $10 off your next service appt. I did install the app and they refused to honor their promise. Felt duped. More
They stand by their product----no excuses! My wife and I are very impressed with this dealer. Bought from them a used S-80 last year with 85,000 miles--dealer-certified. The price adverstised My wife and I are very impressed with this dealer. Bought from them a used S-80 last year with 85,000 miles--dealer-certified. The price adverstised was perfect and at no point did we have double-cross or high pressure sales. I know other folks may disagree with me--but you don't buy a used car and expect it not to be close to having tear and wear things surface faster than a new car(Ex: emblem peel off, brake pad wear, engine tuning, etc). Any doubts: My other car is a used SAAB that I bought from another dealer and still drive at 215K miles. That makes for a good story in another forum and with a good pot of coffee nearby. On our S-80: Make no mistake about it--Gorges is a dealer that stands by their product. For the few minor quirks that this high mileage car brought (the car has NEVER left us stranded), the dealer stood right behind the product unconditionally, and made the repairs at no charge---just as promised at the time of the sale! Seems to me that they take the Volvo reputation very serious AND personal---and they make sure that their customers don't forget what their product stands for! Even with a used Volvo---any time we approached them--there were no excuses and no insulting your intelligence. It appears for them it has to work as promised and to OUR complete satisfaction. Oil changes were done and continue to be done promptly and efficiently--the car returned to us in "showroom-condition" every time. This is our second Volvo--and can't say enough good things about these vault-solid machines. As far as my wife and I are concerned, this is the kind of reputable, no-nonsense place you want to get your car from and be serviced by. More
Worthless!.....Told me I had no bill and a month later called and asked when I had picked up my car, said they lost my bill, but had just recently found it. They wanted to charge me $600 to replace a sen called and asked when I had picked up my car, said they lost my bill, but had just recently found it. They wanted to charge me $600 to replace a sensor, which consisted of removing two screws and replacing the old sensor with a new one. I did the job myself in 5 minutes with the exact same sensor, which I bought for $120. This solution to my problem didn't even fix my car. The other problem, they weren't even able to diagnose! From now on I will be driving 4 hours to the next closest Volvo dealership to get my car serviced. More