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1,203 Reviews of Gorges Volvo Cars - Service Center
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July 12, 2018
Seatbelt SRS issues Great experience from start to finish. They hooked my car up to the computer to figure out what was going on. Once he found out the seatbelt was the e Great experience from start to finish. They hooked my car up to the computer to figure out what was going on. Once he found out the seatbelt was the error he would not let me take my car back as it was unsafe and provided me with a courtesy car. He went above and beyond then what I expected in customer service and even made sure my car was washed when I picked it up. I’ve never had that at any other dealership when I took my car in. Amazing service all around! More
by tmcdonald2376
Verified Customer
July 11, 2018
Courteous Service Team The service team is always polite, efficient and timely in the work they do/have done on our three Gorges Volvos over the years. That’s why we keep go The service team is always polite, efficient and timely in the work they do/have done on our three Gorges Volvos over the years. That’s why we keep going back. More
by Alkgrace
Employees Worked With
Kevin, Josh
July 09, 2018
Consistent quality support service When ever taking my car in for service I know I will be treated by the same crew that have been there for years which allows the experience to be full When ever taking my car in for service I know I will be treated by the same crew that have been there for years which allows the experience to be full of ease and trust in their professional abilities. More
by WDPJAB
Employees Worked With
Josh, Cory and Kevin are always polite, effieient and knowledgeable.
June 29, 2018
It was good shopping with them. It was good price with great customer service.they were super friendly with their customers.i think that was my good choice I bought car from them. It was good price with great customer service.they were super friendly with their customers.i think that was my good choice I bought car from them. More
by SRAHMANI2021
Employees Worked With
Other Employees :
Charles Erickson
June 28, 2018
Oil change Car has 169000 miles I am very happy with the quality on reliability of my 2008 Volvo XC70 The service department is always awesome Thanks Car has 169000 miles I am very happy with the quality on reliability of my 2008 Volvo XC70 The service department is always awesome Thanks More
by MAVBACKERS
Employees Worked With
Jeff Spencer
June 27, 2018
Overpriced and not committed to customer service I took my car in 2 have them look at an issue, it came back with a very inflated cost to fix. Also, I had asked 2 have the keys left on the seat so I I took my car in 2 have them look at an issue, it came back with a very inflated cost to fix. Also, I had asked 2 have the keys left on the seat so I could pick it up for work as i didnt have a spare but the car was locked. I missed work that might b/c i didnt have my car. They didn't give me enough credit on the fix that was needed to cover the cost of me missing work. Also, I'm was extremely interested in buying a new volvo but haven't felt as if they really want my business. The sales team seems to be pretty passive. More
by Xc90
Employees Worked With
Josh - service
June 20, 2018
Suggested maintence after 50,000 mike check up No complaints - I waited for the procedure to be completed - the staff told me how long it would. The staff kept me informed through out the whole tim No complaints - I waited for the procedure to be completed - the staff told me how long it would. The staff kept me informed through out the whole time. More
by GOTPLASTIC2
June 15, 2018
Tint and Subtle Touch-Up The service advisor, Kevin, discussed thoroughly the what option I had available for both the tinting of my windows and having touch-up done to scratc The service advisor, Kevin, discussed thoroughly the what option I had available for both the tinting of my windows and having touch-up done to scratch on my car. During the processes he kept me well informed of the status (costs and time) by contacting my on my phone several times. When I picked up my car he walked through what had been completed, The entire process was done without a fault, hence that is why I gave the rating that I did. More
by EVANTREKELL
Employees Worked With
Kevin Parks
June 09, 2018
Excellent service Mr Herman was excellent as always working with me on my service for my s60. He did an great job correcting critical issues and made recommendations on Mr Herman was excellent as always working with me on my service for my s60. He did an great job correcting critical issues and made recommendations on future service issues More
by KRISTINRUMSEY
June 08, 2018
Service My wife took her car in for service and as usual, every aspect of the visit was amazing. Joe Isbell is an amazing General Manager and still helps us My wife took her car in for service and as usual, every aspect of the visit was amazing. Joe Isbell is an amazing General Manager and still helps us set up appointments. Cory was, as usual, friendly and explained everything that they were going to do. After the service was completed, they ran it through the car wash and discovered a leak in her windshield. True to form, they made her an appointment to bring it back and have the windshield replaced under warranty. More
by Volvo For Life
