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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,203 Reviews

1,203 Reviews of Gorges Volvo Cars - Service Center

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November 17, 2024

The Service Department is easy to work with and communicate well with the customer. They are helpful when I can’t afford something advising if it can wait or if it’s urgent. More

by Volvo Enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Corey and Josh are always helpful and respectful.
Nov 19, 2024 -

Gorges Volvo Cars responded

We're delighted to hear that our team at Gorges Volvo Cars has been communicative and helpful to you. Thank you for sharing your experience, and we're here whenever you need us!

November 17, 2024

The team at Gorges was able to squeeze my wife and son into a very busy schedule on a Friday to take care of an issue with my son's car while I was out of town. They did a great job of communicating what More

by bibendum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Josh
Nov 19, 2024 -

Gorges Volvo Cars responded

Thank you for your loyalty and trust in Gorges Volvo Cars! We're delighted to hear that our team was able to assist your family efficiently, even on a busy day. It's wonderful knowing that our service keeps bringing you back, and we look forward to continuing to serve you in the future!

October 31, 2024

Service team was great. We used the shuttle support-they were fast. Enjoyed everyone we came in contact with. Great experience. More

by debgalindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 01, 2024 -

Gorges Volvo Cars responded

We're delighted to hear that our service team and shuttle support left you with such a positive impression! Thank you for sharing your positive experience here at Gorges Volvo Cars. We look forward to seeing you again!

June 23, 2024

work took much longer to complete than initially indicated work had to be redone shortly after picking up car as not done correctly and safety an issue More

by NVESTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
why bother at this point
Jun 24, 2024 -

Gorges Volvo Cars responded

We are sorry for the trouble. If you would like to call our service manager, John Gaines, he would be happy to discuss this with you. You can reach him at 402-359-1500 ext. 220

May 07, 2024

Excellent dealership. Service always on schedule, wait time minimized as much as possible. Work well done. Car very clean after service. Advisors very personable and helpf More

by jesimon1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 07, 2024 -

Gorges Volvo Cars responded

We're so glad to know you had a positive experience with our service team at Gorges Volvo Cars! It's great that we could provide efficient and quality work for your vehicle. Thanks for recommending us, we appreciate it!

April 06, 2024

Josh at Volvo is amazing Great customer service experience every time. Josh goes out of his way to explain all details. More

by tonya.banark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 08, 2024 -

Gorges Volvo Cars responded

Tonya, we're so glad to know that Josh has been providing you with excellent service at Gorges Volvo Cars. We appreciate your feedback and look forward to assisting you in the future!

March 26, 2024

Great service experience again with Gorges Volvo team. Thanks Josh and everyone for keeping me on my service schedule with no upselling. You all help me take care of my sweet v60. I appreciate the profes More

by Deb 2653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Corey
Mar 27, 2024 -

Gorges Volvo Cars responded

Hi Deb! We're so glad you had another great service experience with Josh from our team at Gorges Volvo Cars! It's our pleasure to help keep your Volvo V60 in top shape. Thanks for the review and we look forward to continuing doing business with you!

February 28, 2024

Great service department. Josh I fantastic. Highly recommend Gorge’s Volvo and all the people at the dealership. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Gorges Volvo Cars responded

Rod, we're glad to know you had a great experience with Josh and our service department at Gorges Volvo Cars. Thanks for recommending us!

November 14, 2023

I did not rate good because I was promised a military discount of 10 per cent off and did not get it. Otherwise I would have given them a 5 star rating. More

by Grammyeget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 15, 2023 -

Gorges Volvo Cars responded

We apologize for any lapse in communication on our end. We appreciate our service members are glad to offer a military discount. Please reach out to your service advisor so we can get this addressed. Thank you for your service and for bringing this to our attention.

October 19, 2023

Modern, clean, helpful and knowledgeable staff. Completed service items earlier than promised. The car was washed. More

by mv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Oct 20, 2023 -

Gorges Volvo Cars responded

We're glad to know you had a positive experience here at Gorges Volvo Cars! Our team always aims for efficient service and it's great that we hit the mark. Take care!

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