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Gorges Volvo Cars

Omaha, NE

4.9
2,341 Reviews
WE WANT TO MAKE BUYING A NEW CAR FUN AGAIN! LEARN ABOUT GORGES VOLVO CARS- PROUDLY SERVING OMAHA, LINCOLN NE, FREMONT NE, SIOUX CITY & COUNCIL BLUFFS IA Gorges Volvo Cars has been recognized as the preferred Volvo dealer serving our region since 1957. Back then our founder Fred Gorges and his 2 brothers first formed a relationship with Volvo in Wichita Kansas, where the Gorges brothers operated a successful import business. When they were approached by Volvo to start selling cars in the United States, Gorges Volvo Cars was born. After some time in Kansas, Gorges Volvo Cars eventually relocated to Omaha where we've continued our successful business for 30 years. We attribute the success of our new and used Volvo dealership over the last three decades of serving Omaha, Lincoln NE, Fremont NE, Sioux City and Council Bluffs IA, to the fact that we are 100% dedicated to maintaining our strong family values and extending those values to our customers. Read our customer reviews here. Because Gorges Volvo Cars is so dedicated to extending our values to each and every customer who walks onto our showroom floor, we're continually developing and creating programs that truly enhance our customer's Volvo purchase and ownership experience. One such program includes our popular Rewards Program which allows our customers to earn points that they can then use towards the purchase of a new Volvo, like the much-loved Volvo XC60, XC90, S90, V90, XC70, S60 and V60, or a Gorges Volvo Cars-approved certified pre-owned, or other used vehicle. You can even use the points you earn towards your next scheduled Volvo service at our Omaha Volvo repair and service center. We even have an exciting Volvo Service Savings Card Program. As a member of this program you will receive a personalized $500 savings card, and in addition to saving money each time you use your card, you will also receive bonus offers that are only available for Savings Card Members. To find out for yoursel
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17665 Burt Street

Omaha, NE

68118

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Showing 2,341 reviews

May 03, 2022

Good people, good service, but they can’t seem to fix my vehicles issues. I’ve left my vehicle with them for a full week and the issues persist. More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Gorges Volvo Cars responded

Thank you for sharing your feedback. If you would like to give John Gaines a call at 402-359-1500 he can discuss your vehicles needs and try to get the issue resolved.

May 03, 2022

The service center prepped my new car for delivery and did a very good job. More

by Cookie Monster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Gorges Volvo Cars responded

Glad they could help! Congrats on the new vehicle!

May 02, 2022

Excellent service and great people to work with always willing to help us customers would defiantly continue my business with them! More

by JOSE.MEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

They fixed my speaker and it was covered under warranty. Thanks to John and Kevin for working to resolve this issue. More

by NATASCHA.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Gorges Volvo Cars responded

Love the peace of mind when working to get things covered under warranty. We will always have your back!

April 29, 2022

Great communication during the process. The service department does not try to push extra services. More

by JENNKLOSTERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Gorges Volvo Cars responded

We do our best to keep everyone in the loop as things progress. Thank you for your trust in us!

April 28, 2022

Charles Erickson and Mike Percival. These two are the absolute best. (Why does the dealer rater require 11 words? It’s silly.) More

by NCAGADE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson
May 02, 2022 -

Gorges Volvo Cars responded

They really are! Thank you so much for taking the time to leave a review!

April 28, 2022

Made buying a car very easy. Great to work with. Will definitely use them again. More

by Diamondpest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Van Meter
May 02, 2022 -

Gorges Volvo Cars responded

Chris is customer-centric from start to finish which makes it very easy for our clients to do business with him. Congratulations!

April 28, 2022

Best car buying experience! Mike is not a seller; he is a helper and he went above and beyond to find the answers to my questions. More

by ALEXANDRACROTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Gorges Volvo Cars responded

Mike is truly one of the best! We are happy he was able to help you build and order the perfect vehicle! Congratulations!

April 28, 2022

We had a great experience with this dealership. They were friendly and super willing to go above and beyond. More

by MEGANRMARTINEZ01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Gathje
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Still have front end noise. Service guys say they can’t hear it. Disappointing. End More

by Ann Coufal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin.
Apr 27, 2022 -

Gorges Volvo Cars responded

We would be happy to road test it again with you, but if we are unable to replicate a noise, we unfortunately can not diagnose and fix the issue. The last thing we want to do is recommend work that doesn't take care of your concern when we can not replicate it.

Apr 27, 2022 -

Ann Coufal responded

I highly doubt they even tried to hear the noise. When I left the service department and reached the first stop sign, I heard it. I believe it has something to do with the brakes, which they (Gorges) put on. They didn't try and that's what disappointing.

Apr 28, 2022 -

Gorges Volvo Cars responded

When they test drove it, they did not hear the noise and inspected your brake pads which measure at 8mm and are in good health. If you can bring it back, one of our technicians can ride with you. If we can replicate the noise, then we can diagnose it. We apologize for the frustration, but are unable to fix something we can not diagnose/replicate.

Apr 28, 2022 -

Ann Coufal responded

My husband plans to bring it back and take a service person for a ride. They did not test drive it. If they did it was for a very, very short drive. Trust me, you can hear it plain as day. Inside and outside of the car.

Apr 28, 2022 -

Gorges Volvo Cars responded

Thank you, Ann. Please let them know you have been speaking with Haley and we will ride with him to get the issue diagnosed so we can resolve it.

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