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Gorges Volvo Cars

Omaha, NE

4.8
2,332 Reviews
WE WANT TO MAKE BUYING A NEW CAR FUN AGAIN! LEARN ABOUT GORGES VOLVO CARS- PROUDLY SERVING OMAHA, LINCOLN NE, FREMONT NE, SIOUX CITY & COUNCIL BLUFFS IA Gorges Volvo Cars has been recognized as the preferred Volvo dealer serving our region since 1957. Back then our founder Fred Gorges and his 2 brothers first formed a relationship with Volvo in Wichita Kansas, where the Gorges brothers operated a successful import business. When they were approached by Volvo to start selling cars in the United States, Gorges Volvo Cars was born. After some time in Kansas, Gorges Volvo Cars eventually relocated to Omaha where we've continued our successful business for 30 years. We attribute the success of our new and used Volvo dealership over the last three decades of serving Omaha, Lincoln NE, Fremont NE, Sioux City and Council Bluffs IA, to the fact that we are 100% dedicated to maintaining our strong family values and extending those values to our customers. Read our customer reviews here. Because Gorges Volvo Cars is so dedicated to extending our values to each and every customer who walks onto our showroom floor, we're continually developing and creating programs that truly enhance our customer's Volvo purchase and ownership experience. One such program includes our popular Rewards Program which allows our customers to earn points that they can then use towards the purchase of a new Volvo, like the much-loved Volvo XC60, XC90, S90, V90, XC70, S60 and V60, or a Gorges Volvo Cars-approved certified pre-owned, or other used vehicle. You can even use the points you earn towards your next scheduled Volvo service at our Omaha Volvo repair and service center. We even have an exciting Volvo Service Savings Card Program. As a member of this program you will receive a personalized $500 savings card, and in addition to saving money each time you use your card, you will also receive bonus offers that are only available for Savings Card Members. To find out for yoursel
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17665 Burt Street

Omaha, NE

68118

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Showing 2,332 reviews

July 26, 2022

Class act, all around (sales and service staff). Charles made the entire sales process very smooth More

by DAVE.6208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gorges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Frost
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson
Aug 03, 2022 -

Gorges Volvo Cars responded

We appreciate your loyalty over the years and congrats on the latest addition!

July 26, 2022

The purchase process for my new XC 90 Recharge was very easy from ordering to delivery. More

by ERIC.JOHNSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

Quick turnaround, helpful staff, comfortable waiting area. We were able to get in and out without delay. More

by JSCHWALLER64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

Excellent experience! Service is always top notch and thorough. Communication is great and they never try to upsell work that isn’t needed. More

by RJMMA413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gorges Volvo Cars responded

We appreciate the visit and you sharing your experience!

July 22, 2022

Quality of workmanship is good and the service is timely. We enjoy the friendly attitude of the personnel. More

by frenc23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Amazing group of people. I have bought six new Volvo's from them!!! GREAT people!! More

by gmbuchanan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Erickson
Jul 22, 2022 -

Gorges Volvo Cars responded

We appreciate your loyalty to the brand and our dealership more than we can express! We love having you as part of the family! Congratulations on #6!!!

July 20, 2022

I’d feel a lot better if my AC was fixed. Having to wait 10 days to get it in for a 2nd appointment to fix it due to staff shortages. More

by Steve Kampschnieder
Recommend Dealer
No
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Gorges Volvo Cars responded

Hi Steve. We understand your frustration and are hard at work trying to get caught up. It looks like you were last in at the end of June for the ac. We are sorry to hear you are still experiencing issues. If you would like to call us at 402-359-1500 we will do our best to get you in as soon as possible.

July 20, 2022

All ways does a great job and helpful at answering any questions I might have. More

by russianlawngnome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Great sales person with incredible knowledge. Not willing to budge at all in price which was very disappointing. Not even one call from the sales manager to discuss with me. Not a good way to sta More

by SRMINGUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Van Meter
Jul 19, 2022 -

Gorges Volvo Cars responded

Hello and thank you for the review. Congratulations on your purchase and we are excited to have you as clients! We apologize that we were not able make a large price concession. Our sales consultants are able to field and handle most pricing questions 99% of the time if they have a question they cannot answer, management provides them with the answer and they then discuss with their individual clients. While we were not able to move much on price, we prefer to look at it as we price where we need to be rather than pricing thousands over and negotiating back and forth. We sit across the street from one of the largest used car dealerships in the country and they are a 1 price store without any pricing flexibility. That has somewhat changed the way we have to operate over the last 15 years and we are now a lot more transactional and transparent in order to not lose clients shopping online before we even know they exist. We will reach out to via phone as well. Thank you and congratulations!

July 15, 2022

This dealership is honest and treats me with respect. The car I purchased is amazing and am given prompt and courteous service. Thank you. More

by 66COBRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kevin and Corey in service department , Charles Erickson
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