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Gorges Volvo Cars

Omaha, NE

4.9
2,341 Reviews
WE WANT TO MAKE BUYING A NEW CAR FUN AGAIN! LEARN ABOUT GORGES VOLVO CARS- PROUDLY SERVING OMAHA, LINCOLN NE, FREMONT NE, SIOUX CITY & COUNCIL BLUFFS IA Gorges Volvo Cars has been recognized as the preferred Volvo dealer serving our region since 1957. Back then our founder Fred Gorges and his 2 brothers first formed a relationship with Volvo in Wichita Kansas, where the Gorges brothers operated a successful import business. When they were approached by Volvo to start selling cars in the United States, Gorges Volvo Cars was born. After some time in Kansas, Gorges Volvo Cars eventually relocated to Omaha where we've continued our successful business for 30 years. We attribute the success of our new and used Volvo dealership over the last three decades of serving Omaha, Lincoln NE, Fremont NE, Sioux City and Council Bluffs IA, to the fact that we are 100% dedicated to maintaining our strong family values and extending those values to our customers. Read our customer reviews here. Because Gorges Volvo Cars is so dedicated to extending our values to each and every customer who walks onto our showroom floor, we're continually developing and creating programs that truly enhance our customer's Volvo purchase and ownership experience. One such program includes our popular Rewards Program which allows our customers to earn points that they can then use towards the purchase of a new Volvo, like the much-loved Volvo XC60, XC90, S90, V90, XC70, S60 and V60, or a Gorges Volvo Cars-approved certified pre-owned, or other used vehicle. You can even use the points you earn towards your next scheduled Volvo service at our Omaha Volvo repair and service center. We even have an exciting Volvo Service Savings Card Program. As a member of this program you will receive a personalized $500 savings card, and in addition to saving money each time you use your card, you will also receive bonus offers that are only available for Savings Card Members. To find out for yoursel
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17665 Burt Street

Omaha, NE

68118

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Showing 2,341 reviews

August 14, 2022

Everyone was very polite and pleasant from my first encounter. Gunner was our salesman and amazing! I will be back and I will be referring my friends and family. More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunnar Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Patty responded

Amazing and definitely 5 star worthy!!

August 13, 2022

Every person on the team is outstanding. Josh and Kevin are always awesome. Large reason why I keep getting Volvos is the service team. More

by Anderson.bill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gorges Volvo Cars responded

We are really fortunate to have the team we do, especially for as long as we have had them. We look forward to seeing you next time!

August 12, 2022

Friendly, professional, helpful, customer oriented, informative, motivative, responsive, eager, clean location, convenient and willing to help More

by stephjbryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gathje
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

I wasn’t greeted when entering the shop. Asked if I was too early. No one responded. When I went to pick up the car, I had received the Deluxe oil change not the normal one. When I questione More

by Audrey a Woita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin, Corey
Aug 12, 2022 -

Gorges Volvo Cars responded

We apologize that the visit was not up to our standards, or yours. The appointment was booked as the Premium 10k service which includes an oil change, inspection, fuel and oil additives, as well as a tire rotation. We recognize we have an opportunity to improve our communication with this to clear up any confusion with our clients moving forward. Our Service Manager, John Gaines, would love to discuss this with you if you could please give him a call at 402-359-1500.

Aug 13, 2022 -

Audrey a Woita responded

When I tried to "clear up any confusion" with Corey, I was treated disrespectfully. It was no clarified to me at the start of the visit, which type/cost of oil change was scheduled. Remember Kevin wouldn't look me in the eye when he spoke to me. I was unaware of the $100+ charge of the Premium 10K service. We service our Volvo every 5K miles. Don't need to talk to John, just wanted him to know about my experience. Not wonderful.

August 12, 2022

Gorges Volvo makes the car buying process easy! Everything was convenient and not stressful. Highly recommend More

by AHUBER42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Van Meter
August 12, 2022

I’ve been a fan of Volvo cars since buying my 1st, a 244DL in 1978…. But I am a “Raving Fan” today. I just bought my 10th last week from Gorges Volvo, a CPO XC90. The Gorges Sales & Service team is th More

by DENNISLNUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey, Kevin & Josh in the service are amazing!!
Aug 15, 2022 -

Gorges Volvo Cars responded

It is the lifetime clients like you who make this job so rewarding. We appreciate your loyalty to the brand, and to us! Congratulations on the latest addition!

August 12, 2022

Staff was very accommodating, knowledgeable and professional. Gunnar will be a great asset to your business going forward. He made sure we had knowledge of every step of our purchasing process. H More

by JD.PRESTON2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunnar Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Gorges Volvo Cars responded

Thank for the stellar review! We agree that Gunnar is a fantastic addition to our team. His drive and custom service is not something that can be taught. Congratulations and welcome to the Volvo family!

August 12, 2022

Awesome. Outstanding. Great customer service each and everytime. They know how to turn customers into repeat customer. Service staff is second to none! More

by MRWHISKEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

Volvo is always courteous, friendly and does a quality job in their service department from simple oil change to repairs. More

by CCCREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman
August 11, 2022

Fantastic dealership. The service advisors are very helpful and the work is well done. Everything is convenient. Thank you. More

by OMAHAMICKEYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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