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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
130 Reviews
Call Service Center (740) 313-8269

130 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

Sort by
November 03, 2023

always ready to help and finds time for emergencys and trust the work and knowledge of mechanics More

by FENGDUGHOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : charlie chrisman trust him with my cars
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Nov 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Fengdughost, we're pleased that you had an overall positive experience here at Gordon CDJR as Charlie and Bill provided you with excellent service for your vehicle. As a different kind of dealership where we truly care, we're pleased that you trust the work and knowledge of our mechanics! It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554.vThank you for taking the time to write us a review and for recommending us!

October 25, 2023

It's changed hands several times over the last forty seven years but still a great small town dealership More

by hrinehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Hrinehart, thank you for taking the time to share your feedback with us! Gordon cares about your time here and we're thrilled that we've been able to consistently provide you with an excellent five-star experience. Thank you for your loyalty to our dealership. We look forward to serving you for many years to come!

October 23, 2023

Easy and convenient appointment time. Finished job as promised and quickly. Friendly service. Job well done More

by kirkpatrickr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Kirkpatrick, thank you for taking the time to write us a review! We're pleased that you were satisfied with your service experience here at Gordon. We pride ourselves in providing friendly and efficient service. Thank you for your business, and we look forward to being your trusted dealership for many years to come!

October 22, 2023

Polite, speedy service, cost reasonable. I was in and out within 30 minutes. Very pleased! More

by stolsenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Stolsenberg, thank you for taking the time to write us a review! We're thrilled that your experience here with us was worthy of five-stars. As a different kind of dealership where everyone cars, we're proud to provide you with excellent and speedy service with a smile! Thank you for your business and we look forward to serving you in the future.

October 20, 2023

Bill has always went out and beyond what to expect and makes sure you are satisfied with the work performed at the dealership More

by randy.mustard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Randy, we're thrilled that you had an overall five-star experience here at Gordon CDJR as Bill went above and beyond for you! As a different kind of dealership, we care about your service experience. We appreciate you taking the time to share your feedback with us. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit in regards to your service time and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

September 18, 2023

Fast, good service while I waited. Great people. Highly recommend Gordon for your RAM purchase and service. More

by HARTERRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Harterrd, thank you for taking the time to write us a review and for recommending us! We are pleased to offer excellent and efficient vehicle service to our customers. We look forward to serving you for many years to come here in Washington Court House, Ohio!

September 09, 2023

Why did it take 3 hours to do something that should have been done in 1 hour.no explanation More

by parkshay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Hall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2023

Jeep Grand Cherokee was brought in for routine oil change and tire rotation. The service was excellent and they also fixed a tire with a screw imbedded. More

by gsmith7577
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

GSmith, thank you for taking the time to write us a review; we greatly value your feedback. We are pleased that you were satisfied with our excellent service and that Bill went above and beyond to fix the issues with your Jeep Grand Cherokee. Thank you for recommending us. We look forward to serving you in Washington Court House for years to come!

September 07, 2023

service performed as expected, service desk easy to work with and were very helpful and considerate. More

by williamkena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Willam, we are so happy to see that you had an overall positive experience here at Gordon CDJR, especially with Bill! We pride ourselves on our excellent service and communication with our customers. It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

September 04, 2023

I don't know much about the dealership but i think i would purchase a vehicle there. I do know that the service department is great.That makes me more apt to buy a vehicle there.Thanks to all of the guy More

by patchworkstitches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Patchworkstiches, Thank you for taking the time to share your experience with us! We appreciate your feedback. We are happy that your experience here with Bill and the rest of the service team was worthy of a five-star rating. We look forward to serving you in the future and helping you to find your next vehicle!

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