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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
127 Reviews
Call Service Center (740) 313-8269

127 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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February 20, 2024

Great dealership. And really great people. I have bought many new vehicles at that dealership and 1 at the Lebanon dealership. I will continue to recommend this dea More

by Rick leisure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The 2 guys in the service dept are great guys.
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Feb 21, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Rick, thank you for taking the time to share your experience with us! As a different kind of dealership where everyone cares, we're proud to provide you with excellent, five-star service every time. We're pleased that you enjoyed working with Bill and John especially. Thank you for your loyalty to our dealership and for recommending us to family and friends! We look forward to serving you for many years to come.

February 18, 2024

Bills department was very helpful getting my truck in and taking care of the problem in such a timely manner. More

by defender12004pro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Defender12004pro, thank you for taking the time to write us a review. We're pleased to offer you excellent, timely service for you truck! As a different kind of dealership where everyone cares, it is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction, especially in terms of transparency regarding the cost of your vehicle service. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback, and we look forward to serving you for many years to come.

February 14, 2024

Bill is always very nice to me when I come in to have my jeep's oil changed. My toddler was asleep when I arrived and slept through the entire appointment. He offered several times to assist me and was ve More

by DAWSON.596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Dawson, thank you for taking the time to share your experience with us! We're pleased that your experience with Bill was positive overall. As a different kind of dealership where everyone cares, we're proud to offer you friendly, kind service. Thank you for your business. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. It is our goal to provide you with a five-star experience every time. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

February 07, 2024

Everyone was so polite and welcoming . Brandy checked on me several times to see if I needed anything. The service center was great and even help my daughter with a question on her glad More

by CJMORGAN6126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDY. 5 STARS
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Feb 08, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

CJMorgan, thank you for taking the time to write us a review! As a different kind of dealership where everyone cares, we're proud to offer you friendly and welcoming service every time. It is our goal to provide every customer with a positive, transparent experience from each of our employees. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. Thank you for your business, and please let us know if there is anything further we can assist you with. We look forward to serving you for many years to come!

February 06, 2024

Bill is great. We own a business that has a fleet of vehicles plus our personal vehicles. Bill is always quick to help us out with all of our service needs. More

by SOUTHSALEMFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Southsalemfarms, thank you for taking the time to share your feedback with us! We're thrilled that you were satisfied with the five-star service that Bill provided you with! It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction worthy of five-stars all around. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554! Thank you again for your business and for taking the time to share your feedback.

February 06, 2024

Service department was very helpful getting my truck in and taking care of the problem in such a short notice More

by jeffholloway60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Jeff, thank you for taking the time to share your experience with us! We're pleased to offer you timely five-star service for your truck and are thrilled that you were satisfied with Bill and Mark's work. Thank you for your business, and we look forward to providing you with the Gordon experience for many years to come.

February 05, 2024

The service department is excellent, and Bill and Jake always do such a good job of keeping me informed of the work to be done and pricing involved. More

by jejonesoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake, service department
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Feb 06, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Jejonesoh, thank you for taking the time to write us a review! We're thrilled to provide you with excellent service and are proud of Bill and Jake for providing you with an honest, communicative five-star experience that you are satisfied with. As a different kind of dealership where everyone cares, our goal is to provide you with an excellent experience every time. Thank you for your business, and we look forward to serving you for many years to come.

February 02, 2024

Great customer service and great workmanship. Problem was quickly resolved. I am a happy customer. More

by RSCHARD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2024

Got my Jeep back faster than expected and the problem was fixed right, definitely recommend! More

by etribut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Etribut, thank you for taking the time to share your feedback with us! We're thrilled that you considered servicing your Jeep here a five-star experience. As a different kind of dealership where everyone cares, we pride ourselves in providing our customers with timely and excellent service every time. Thank you for your business, and we look forward to serving you for many years to come!

January 24, 2024

Service department has shined every time we’ve been there. Very timely and helpful getting in and out. More

by Pettitbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Pettitbc, thank you for taking the time to write us a review! We're pleased that our service for your RAM has shined! As a different kind of dealership where everyone cares, we pride ourselves in our efficient five-star service. Thank you for your business and loyalty and we look forward to continuing to serve you for many years to come here at Gordon CDJR.

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