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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
127 Reviews
Call Service Center (740) 313-8269

127 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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December 13, 2024

Service was good and on time clean . They do a good job all the way around. They seem to want to take care of you and your vehicle. I look forward to doing business with them in the futu More

by puckettthomas54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your review with us! As a different kind of dealership where everyone cares, we're proud to provide you with excellent service for your Jeep. Thank you for your business, and we look forward to serving you in the future here in Washington Court House, Ohio, for many years to come.

December 11, 2024

Everyone was very courteous and attentive. The service on our vehicle was great. Very pleasant experience. More

by CPWEST106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

We're pleased that you had an overall positive experience here at Gordon CDJR. As a different kind of dealership where everyone cares, it is our goal to provide you with an excellent experience every time. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. Thank you for your business, and we look forward to serving you in the future.

December 04, 2024

I've always had great service with you. You always get me in when I need an appointment and inever have to wait very long to get my Jeep back. I highly recommend you guys!! More

by LROEVER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

We're proud to offer our customers wonderful, timely, five-star service for their vehicles. Thank you for taking the time to share your experience with us and recommending our dealership to others. We appreciate your business, and we look forward to serving you here in Washington Court House, Ohio, for many years to come!

November 24, 2024

The Trunk latch you put on does not work right. You need to get another one More

by PREDGINGTON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience this situation may have caused you. It is our goal to provide every customer with a positive, transparent experience and 100% customer satisfaction. We'd appreciate the opportunity to learn more about your time spent with us and encourage you to give us a call at (740)-335-3700. Thank you!

November 21, 2024

The men in the service department are very nice and pleasant people. They deserve a raise More

by Marilynn Whitehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Marilynn, thank you for taking the time to share your experience with us! We're proud of our team for providing you with excellent service for your Jeep. At Gordon, we care about each customer's experience. If there is anything we can do to assist in providing you with more timely service, we welcome any further feedback. Thank you for your business, and we look forward to serving you again when the time is right.

November 18, 2024

I trust the service department at Gordon, only dealership I trust! Wilmington’s service is untrustworthy and Gordon is rebuilding the reputation! More

by ERIC@HAYSLETT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Eric, thank you for taking the time to share your experience with us! We're proud to offer you service you can trust. At Gordon CDJR, it is our goal to provide every customer with 100% satisfaction every time. If there is anything we can do to assist in providing you with five-star communication for your service, we welcome any further feedback. We value your business and your honesty and look forward to serving you in the future as your trusted location for all your vehicle service.

November 16, 2024

Great place. I wouldn't take my car anywhere else for service. Billy and Jake are really professional and go the Xtra mile More

by KEVINMATTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Kevin, thank you for taking the time to share your experience with us! We're proud of our team, especially Billy and Jake, for going the extra mile and offering you excellent service. Thank you for trusting us with your Jeep and your business. We look forward to serving you here in Washington Court House, Ohio, for many years to come.

November 08, 2024

Team is great to work with, service representatives work great with the customer and keep things moving More

by MIKEY_BEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're proud of our team for providing you with an excellent, timely service experience. As a different kind of dealership where everyone cares, it is our goal to provide our customers with a five-star experience every time. Thank you for trusting us with your RAM. We value your business and look forward to serving you here in Washington Court House here in the future!

November 03, 2024

They were very knowledgeable. They asked questions about the issue and listened to me. Although the problem was not fixed, due to time, I felt confident it will be corrected when More

by RDLANE362
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're proud that our staff provided you with their knowledge, answering all your questions regarding your Jeep. We apologize that we were not able to fix your issue in due time during your most recent visit, but we look forward to fixing the issue when you return. Thank you for your business, and we look forward to serving you here in Washington Court House, Ohio, for many years to come.

October 27, 2024

The two fellas at the desk in the shop area were very pleasant and understood and explained the problem with my van! Very expensive but the work needs to be done. So off to work I go! More

by JEFFCOCKERILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Gordon Chrysler Dodge Jeep Ram responded

Jeff, thank you for taking the time to share your experience with us! We're proud to provide you with excellent service from our knowledgeable staff. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you for trusting us with your business, and we look forward to serving you for many years to come!

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