Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordon Chevrolet
Garden City, MI
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 176 reviews
February 06, 2022
My wife and I have worked with John Mauro for years, he recently retired, and recommended we work with Rachel Morales, so we did. She was amazing!! Very personable, helpful, funny, and easy to work with. W recently retired, and recommended we work with Rachel Morales, so we did. She was amazing!! Very personable, helpful, funny, and easy to work with. We will definitely be back to see her again. If you’re looking to buy or lease a vehicle, I highly recommend my girl Rachel! More
by Muzakjunkee
Employees Worked With
Rachel Morales
December 21, 2021
Rachel was VERY efficient, gave us great information and made it a super easy experience for us. We came in to test drive a new Blazer and felt comfortable with Rachel as the sales person right away. She d made it a super easy experience for us. We came in to test drive a new Blazer and felt comfortable with Rachel as the sales person right away. She did an amazing job for us. 100% recommend Rachel! More
by james.owens
Employees Worked With
Rachel Morales
October 27, 2021
Gordon is the best dealership I've ever worked with. They consistently deliver 5 star customer service. I want to stay with Chevrolet products so I can stay with Gordon Chevrolet! Service Advisor John Bela consistently deliver 5 star customer service. I want to stay with Chevrolet products so I can stay with Gordon Chevrolet! Service Advisor John Belanger is awesome! More
by Dee Dee
Employees Worked With
Rick Lachance, John Belanger, Ed Kasprzyk
September 21, 2021
Amazing to work with, very helpful always answering questions, and always there when needed. Been dealing with her for awhile now and will always come back to deal with her. Thanks for the great experi questions, and always there when needed. Been dealing with her for awhile now and will always come back to deal with her. Thanks for the great experience More
by Bighead08
Employees Worked With
Rachel Morales
September 13, 2021
Mu husband flew from Ny for $300 to pick up a Colorado 2019 her was promised had zero problems. On the drive home it had the Chevy shake, thee are class action suits and it is known in the industry’s that 2019 her was promised had zero problems. On the drive home it had the Chevy shake, thee are class action suits and it is known in the industry’s that 2015-2019 have transmission problems. There is not way that it wasn’t traded in for that reason and that there service department didn’t know about it. So instead of them replacing the transmission under warranty they hope a local dealer will. And even then there are problems. So we have to pay another $400 in flight and gas to return it and we will see if they give us all our money back. I hope the do not sell anyone else this car without changing transmission and disclosing it to the next buyer. If you buy a house things like this have to be disclosed. Their rating are good and Kyle was so nice and said he would help us get it fixed but a 9 hour drive one way and flight, time and money for unhealthy people with a very tight budget, he should have known and said it has the Chevy shake. Google it. They are a dear Ls hip. We are crying and depressed and in great debt because this wasn’t disclosed. Let’s hope they return our deposit and rip up the contract. Do not buy from a dealer who doesn’t disclose a transmission thwt ehakes and has class action lawyer suits against it. Also I asked on phone to see specifics on interest rate and w1s told about 5 percent and it’s good. When contract was sat down with it was 5.99 , big difference. Could have gotten it elsewhere cheaper but at this point he wanted to drive the 8 hours home on no sleep.Kyle was so nice after we discover problem half way home and freaked out but nice got us nothing. He said he would make sure it got fixed but w lemon is a lemon and you can’t tell me that a Chevrolet dealership doesn’t know they are lemons . I would have preferred discloses than nice. So now we lost days, money, energy, time and stress and have to share a car while looking for a car under pressure. More
by pbr8
Employees Worked With
Kyle Hunt
