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Gordon Chevrolet

Garden City, MI

4.4
173 Reviews

31850 Ford Rd.

Garden City, MI

48135

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Showing 173 reviews

December 21, 2021

Rachel was VERY efficient, gave us great information and made it a super easy experience for us. We came in to test drive a new Blazer and felt comfortable with Rachel as the sales person right away. She d More

by james.owens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
November 29, 2021

Rachel is amazing! Helped me get my new car within a few weeks, very happy to have used the Garden City branch and Rachel Morales to assist! More

by sleblanc95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
November 06, 2021

Just ordered my 2022 Tahoe and I am so excited about it. Working with Rachel was fantastic and worry free. Great experience! More

by Martha
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
October 27, 2021

Gordon is the best dealership I've ever worked with. They consistently deliver 5 star customer service. I want to stay with Chevrolet products so I can stay with Gordon Chevrolet! Service Advisor John Bela More

by Dee Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Lachance, John Belanger, Ed Kasprzyk
October 23, 2021

Very pleasant and efficient, made the purchase easy,and comfortable. Rachel Morales was right on top of each detail! More

by Douglas.Washington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Bieritz, Rachel Morales
September 21, 2021

Amazing to work with, very helpful always answering questions, and always there when needed. Been dealing with her for awhile now and will always come back to deal with her. Thanks for the great experi More

by Bighead08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
September 13, 2021

Mu husband flew from Ny for $300 to pick up a Colorado 2019 her was promised had zero problems. On the drive home it had the Chevy shake, thee are class action suits and it is known in the industry’s that More

by pbr8
Recommend Dealer
No
Employees Worked With
Kyle Hunt
Sep 13, 2021 -

Gordon Chevrolet responded

We take criticisms of our character very seriously. This customer came in from out of state to take delivery of a pre-owned vehicle. The vehicle was mechanically sound and was professionally serviced. Not only did we have no knowledge of any issues with the vehicle, it is still under factory warranty. We sell quality pre-owned vehicles but there is always a chance that a pre-owned vehicle could have a problem. Normally, we would have the vehicle brought into our service department if there was an issue. However, since the customer lives out of stat, when they shared that there was a shimmy on the drive home, we recommended they take it to their nearest Chevrolet dealer for diagnosis. We hope they take the vehicle in and have it professionally diagnosed and are truly sorry for the inconvenience this has caused.

September 07, 2021

Thank you Rachel for helping me find and buy my new Chevrolet Silverado. You were very helpful and always answered my calls. I would highly recommend Rachael. More

by acersflatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
September 01, 2021

Rachel is awesome and has gotten me out of a quirky situation twice now. Much appreciated! I would recommend her to all my friends and family! More

by merae55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales
Sep 02, 2021 -

Gordon Chevrolet responded

Hi, thank you for the high star rating regarding our team! We look forward to your next visit! Take care!

August 30, 2021

So glad that we could have Rachel for our daughters first car experience!! Thank you guys so much!! We love you guys!!! We will definitely be back again!! ❤️ More

by Nearys76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Morales, Rick Lachance
Sep 02, 2021 -

Gordon Chevrolet responded

Hi, thank you for the high star rating regarding our team at Gordon Chevrolet! We look forward to your next visit! Congratulations again and take care!

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