Gordon Chevrolet

I wouldn’t go anywhere else. Staff is friendly and anxious to help. We’ve bought both new and used from Gordon, price has always been good and staff’s product knowledge is excellent. Service departmen anxious to help. We’ve bought both new and used from Gordon, price has always been good and staff’s product knowledge is excellent. Service department is very professional, have always taken care of our needs in a timely manner. More

A great place to go- have bought several cars from them over the years, used their service department for all my vehicle needs. I’ve always received top-notch service, tell my friends to go there for a goo over the years, used their service department for all my vehicle needs. I’ve always received top-notch service, tell my friends to go there for a good deal More

Been going to Gordon Chevrolet since 1992 for all of mine and my families vehicle needs The The faces and names have changed through the years but the service and reliability of Gordon Chevrolet has not A bi and my families vehicle needs The The faces and names have changed through the years but the service and reliability of Gordon Chevrolet has not A big thank you to Scott the sales manager and Steve are salesman always professional and very friendly people to deal with and listen and put myself my family and my friends vehicle needs first not just just in it to make a sale they make us feel like they’re part of our family and we are part of there’s highly recommend Gordon Chevrolet and would not go no place else More

We love Gordon Chevrolet! My family and I would never go anywhere else for our vehicle needs. From buying and servicing our vehicles I have always had great personable service. The staff is friendly and hel anywhere else for our vehicle needs. From buying and servicing our vehicles I have always had great personable service. The staff is friendly and helpful. Always a great experience! More

This is a great dealership and I have always had a great experience here! Scott and Jeremy in sales made sure my payments were affordable and that I could get a vehicle that was right for my family! I highl experience here! Scott and Jeremy in sales made sure my payments were affordable and that I could get a vehicle that was right for my family! I highly recommend this dealership! More

New Car Experience at Gordon Chevrolet I am highly dissatisfied for the following reasons: • Purchase of the vehicle was planned and agreed upon 3 weeks in advance and appointment was I am highly dissatisfied for the following reasons: • Purchase of the vehicle was planned and agreed upon 3 weeks in advance and appointment was scheduled for December 31st at 12:30. All paperwork had been completed and only required final signage. Should have been a quick sign and Technical support given. We should have been able to complete the transaction in 1 hour. The transaction took 4 hours because no one could access the folder in the locked desk. We had to start from the very beginning. • The Sales Manager should be aware of what is happening in his dealership. He should be aware of what his salesman’s have scheduled for any given day. They should have a calendar that reflects appointments made to consumers for pick up of car. He could have reassigned the purchase and given the folder and key to that person. The car should have been gassed and prepped for the 12:30 scheduled pick up. He was not aware that we had been coming in and offered no solutions in retrieving the paperwork from the locked desk. I believe the lock smith across the street could have opened it in 3 minute. • Manager should have a master key to get into the desk of his Salesman . Due to not being able to access the desk we had to start all over and it took 4 hours to complete • Visual quality checks should be done on car before consumer views it. After 4 hours on completing the transaction I go to view the car and the door handle has a huge Knick ( Huge chunk of Paint missing) on the door handle. Had to go to body shop that day to be repaired • Technical support should be provided on the day of purchase regarding setting up Blue tooth and On Star. I had to return to dealership for support and it took 3 different people to assist. I still do not have on Star and they never asked if I wanted it. I found out about it from OnStar days after the purchase • 2 Key Fobs should be provided at purchase. I had to return to the dealership for the 3rd time to receive Key Fob # 2 because it was locked up in a desk that NOBODY in the dealership have a master too. • We had excuses during the entire process with the Salesman. I understand divorce, Death and other issues, but the consumer should not be told these things by the salesman. I believe we have Family leave just for that. We received more support from the salesman Dylan Towler during the previous weeks and day of the purchase. We also received support from the person who answers the phone then we did from Joe. He had been out a lot during this transaction. Personal issues should not be bought to work or discussed and used as an excuse not to do your job • We had purchased 3 cars from the dealership and Joe. We had recommended him to others. He mails us the registration with no apology and ask that we recommend him again to others. Seriously??? • We will not be back. When a Sales Manager has no idea what is happening on a given day at his dealership the salesman will follow by Example . More

Leased a loaner 19'Malibu from Zac and wasn't told it had trans problem in the past. I would not have leased it if I had known. trans problem in the past. I would not have leased it if I had known. More

Had an appointment @1030am for schedule oil change and check engine light. John took all my information and told me he will call me if there any parts related to my check engine light that was not under w check engine light. John took all my information and told me he will call me if there any parts related to my check engine light that was not under warranty. No problem i said. At 240pm I called John (he never called me) he then explained that majority of the work was under warranty and do i want to proceed with the rest of the work that will be at cost to me. No problem I relied. I gave permission to do the work. At around 515pm i then asked when is the car going to be ready? I knew they were closing at 6pm. John the replied with hostility that the car was going to have to stay overnight at least. I explained to John i have classes in the morning and he has not discussed that with me, not any of the 3 times he spoke to me. He preceded to remind me of the work that was needed to be done, as if he assumed i should have understood that that required my car overnight. I am no Mechanic I have no idea what was being done and the extent of it. He then with hostility told me to come pick my car up he is going to have them put it back together. I then went up to the shop.. he never even looked at me. He handed me paper work in a rush to have me leave the building. I was trying to ask as to why he was angry with me, when he’s the one who never told me my car would have to stay overnight. His reply was “well i didn’t ask either”. As he was such in a rush to get me out he even gave me paper work for another client with all her information on it. I asked for the manager, he stated he was and refused to give me someone higher than him. He was horrible and continued to totally disrespect me as if he was not the reason I did not want to keep my car there. Just totally disrespectful and unconcerned that’s now it’s 6pm in the evening and I have to make arrangements to drive out of state where my classes are held. I don’t even think they deserve a star. This is not my first problem with this dealership. But this will be the last. More

Do not take your vehicle here they are terrible service supervisor John Bukivich is rude and will refuse to work on your warranty vehicle he will tell you to take it somewhere else even if your vehicle is supervisor John Bukivich is rude and will refuse to work on your warranty vehicle he will tell you to take it somewhere else even if your vehicle is unsafe More