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Gordon Chevrolet

Garden City, MI

4.4
173 Reviews

31850 Ford Rd.

Garden City, MI

48135

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Showing 173 reviews

April 01, 2021

Took car in for one purpose, come out with another issue! I can tell you this, this was the first & last purchase and recommendation to co-workers and friends and family. Do they not get it (Gordon More

by Carrisa
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Bieritz
Apr 05, 2021 -

Gordon Chevrolet responded

We apologize that our service did not meet your expectations. Your review did not contain enough information us to determine who you are so we could look into your experience. We value you as a customer and would like to know more about your experience. Could you call our General Manager, Mike Porter at 734-427-6200 and share the details of your experience? We would like to see where we failed you so we can use it as a training opportunity and prevent similar instances from occurring in the future. Thank you for your feedback.

March 24, 2021

Do not get your vehicle detailed here, I wish they would have told me they just couldn't do it. You can wipe down your leather,vacuum out your own rug and spray a fragrance yourself. It won't cost you &#1 More

by Dpogue63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Detailed department
Apr 05, 2021 -

Gordon Chevrolet responded

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction. When you expessed your displeasure, we did additional detail work and brought it back to you for approval and applied a discount to your account. We did this because we value you as a customer and hope to continue our relationship as your dealer.

March 18, 2021

I wouldn’t go anywhere else. Staff is friendly and anxious to help. We’ve bought both new and used from Gordon, price has always been good and staff’s product knowledge is excellent. Service departmen More

by Mdjaguar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Porter, Mike Porter
March 18, 2021

A great place to go- have bought several cars from them over the years, used their service department for all my vehicle needs. I’ve always received top-notch service, tell my friends to go there for a goo More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Porter
March 18, 2021

Been going to Gordon Chevrolet since 1992 for all of mine and my families vehicle needs The The faces and names have changed through the years but the service and reliability of Gordon Chevrolet has not A bi More

by Chris baran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager Scott, and Steve Mayer, Scott Babcock, Stephen Maurer
March 18, 2021

We love Gordon Chevrolet! My family and I would never go anywhere else for our vehicle needs. From buying and servicing our vehicles I have always had great personable service. The staff is friendly and hel More

by Liza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Porter, Mike Porter
March 18, 2021

This is a great dealership and I have always had a great experience here! Scott and Jeremy in sales made sure my payments were affordable and that I could get a vehicle that was right for my family! I highl More

by gogetterlp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Babcock, Jeremy Dixon, Jeremy Dixon, Scott Babcock
February 23, 2021

Highest priced Chevrolet dealership in all of the detroit metro area. If you want a chevy shop somewhere else. Your bank account will thank you. More

by SAJ510525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
That's mean, she was nice.
Mar 19, 2021 -

Gordon Chevrolet responded

We price our vehicles very aggressively and focus on offering a fair price with a great experience. We are disappointed if this customer truly believes that we are the highest priced dealer in the area because that just isn't true. We encourage this reviewer to please reach out to the General Manager to share the details of their experience. Mike Porter 734-427-6200

January 15, 2020

New Car Experience at Gordon Chevrolet I am highly dissatisfied for the following reasons: • Purchase of the vehicle was planned and agreed upon 3 weeks in advance and appointment was More

by Tbonnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe C
January 14, 2020

Leased a loaner 19'Malibu from Zac and wasn't told it had trans problem in the past. I would not have leased it if I had known. More

by Pat
Recommend Dealer
No
Employees Worked With
Zac
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