Gordon Chevrolet
Garden City, MI
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Took car in for one purpose, come out with another issue! I can tell you this, this was the first & last purchase and recommendation to co-workers and friends and family. Do they not get it (Gordon issue! I can tell you this, this was the first & last purchase and recommendation to co-workers and friends and family. Do they not get it (Gordon Chevrolet), that when neighbors and all the above other mentioned folks, see that your frequently driving a loaner from this place that is raises brows and we share our experiences! More
Do not get your vehicle detailed here, I wish they would have told me they just couldn't do it. You can wipe down your leather,vacuum out your own rug and spray a fragrance yourself. It won't cost you  have told me they just couldn't do it. You can wipe down your leather,vacuum out your own rug and spray a fragrance yourself. It won't cost you 🤬$169.00 told me "you brung your vehicle here and it was already trash" wow!!Thanks for noting!! More
I wouldn’t go anywhere else. Staff is friendly and anxious to help. We’ve bought both new and used from Gordon, price has always been good and staff’s product knowledge is excellent. Service departmen anxious to help. We’ve bought both new and used from Gordon, price has always been good and staff’s product knowledge is excellent. Service department is very professional, have always taken care of our needs in a timely manner. More
A great place to go- have bought several cars from them over the years, used their service department for all my vehicle needs. I’ve always received top-notch service, tell my friends to go there for a goo over the years, used their service department for all my vehicle needs. I’ve always received top-notch service, tell my friends to go there for a good deal More
Been going to Gordon Chevrolet since 1992 for all of mine and my families vehicle needs The The faces and names have changed through the years but the service and reliability of Gordon Chevrolet has not A bi and my families vehicle needs The The faces and names have changed through the years but the service and reliability of Gordon Chevrolet has not A big thank you to Scott the sales manager and Steve are salesman always professional and very friendly people to deal with and listen and put myself my family and my friends vehicle needs first not just just in it to make a sale they make us feel like they’re part of our family and we are part of there’s highly recommend Gordon Chevrolet and would not go no place else More
We love Gordon Chevrolet! My family and I would never go anywhere else for our vehicle needs. From buying and servicing our vehicles I have always had great personable service. The staff is friendly and hel anywhere else for our vehicle needs. From buying and servicing our vehicles I have always had great personable service. The staff is friendly and helpful. Always a great experience! More
This is a great dealership and I have always had a great experience here! Scott and Jeremy in sales made sure my payments were affordable and that I could get a vehicle that was right for my family! I highl experience here! Scott and Jeremy in sales made sure my payments were affordable and that I could get a vehicle that was right for my family! I highly recommend this dealership! More
Highest priced Chevrolet dealership in all of the detroit metro area. If you want a chevy shop somewhere else. Your bank account will thank you. metro area. If you want a chevy shop somewhere else. Your bank account will thank you. More
New Car Experience at Gordon Chevrolet I am highly dissatisfied for the following reasons: • Purchase of the vehicle was planned and agreed upon 3 weeks in advance and appointment was I am highly dissatisfied for the following reasons: • Purchase of the vehicle was planned and agreed upon 3 weeks in advance and appointment was scheduled for December 31st at 12:30. All paperwork had been completed and only required final signage. Should have been a quick sign and Technical support given. We should have been able to complete the transaction in 1 hour. The transaction took 4 hours because no one could access the folder in the locked desk. We had to start from the very beginning. • The Sales Manager should be aware of what is happening in his dealership. He should be aware of what his salesman’s have scheduled for any given day. They should have a calendar that reflects appointments made to consumers for pick up of car. He could have reassigned the purchase and given the folder and key to that person. The car should have been gassed and prepped for the 12:30 scheduled pick up. He was not aware that we had been coming in and offered no solutions in retrieving the paperwork from the locked desk. I believe the lock smith across the street could have opened it in 3 minute. • Manager should have a master key to get into the desk of his Salesman . Due to not being able to access the desk we had to start all over and it took 4 hours to complete • Visual quality checks should be done on car before consumer views it. After 4 hours on completing the transaction I go to view the car and the door handle has a huge Knick ( Huge chunk of Paint missing) on the door handle. Had to go to body shop that day to be repaired • Technical support should be provided on the day of purchase regarding setting up Blue tooth and On Star. I had to return to dealership for support and it took 3 different people to assist. I still do not have on Star and they never asked if I wanted it. I found out about it from OnStar days after the purchase • 2 Key Fobs should be provided at purchase. I had to return to the dealership for the 3rd time to receive Key Fob # 2 because it was locked up in a desk that NOBODY in the dealership have a master too. • We had excuses during the entire process with the Salesman. I understand divorce, Death and other issues, but the consumer should not be told these things by the salesman. I believe we have Family leave just for that. We received more support from the salesman Dylan Towler during the previous weeks and day of the purchase. We also received support from the person who answers the phone then we did from Joe. He had been out a lot during this transaction. Personal issues should not be bought to work or discussed and used as an excuse not to do your job • We had purchased 3 cars from the dealership and Joe. We had recommended him to others. He mails us the registration with no apology and ask that we recommend him again to others. Seriously??? • We will not be back. When a Sales Manager has no idea what is happening on a given day at his dealership the salesman will follow by Example . More