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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
1,810 Reviews

1,810 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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December 18, 2024

Horrible service. Was told my 13 month old lease with 17,000 miles on it needs for new tires. Totally unwilling to work with me. The only option for me was to buy four More

by Bouchernissansucks
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Duke Huffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Luchini Service Manager 414-543-1234

December 14, 2024

Amanda and the team are great! Fantastic communication and service. I would highly recommend Boucher Nissan of Greenfield!!! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

December 13, 2024

Service technician Quincy assist me fixing my multiple tire issues. He was very polite and pleasant assured me he would make sure all my tire issues took care of correctly. Quincy did an outstanding job. More

by GWMSJR9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear that Quincy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 414-543-1234

December 13, 2024

Professional and kind staff, clean facility, and appreciated the coffee, tea, water and snacks while I waited. More

by melissatringali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much, Melissa, for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 414-543-1234

December 13, 2024

Every time that I visit the dealership for service, I am treated well and I appreciate that so much. More

by ROEJOH42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Faucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

December 11, 2024

Unprofessional dealership and untrustworthy. Bought are truck and already had to put a 1000 dollars in to and yaw made it my fault. More

by j.rieckhoff3980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Madala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Luchini Service Manager 414-543-1234

December 10, 2024

Kept me up to date with work being done. Notified me if there were any updates or changes that needed to be done More

by BRADMILLER10875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Gordie Boucher Nissan of Greenfield responded

Brad, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 414-543-1234

December 10, 2024

Kory was able to schedule me for service quickly, and he was really helpful and understanding when we met in person. More

by ACCHILDS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Nissan of Greenfield. Kory and our team appreciate your business and hope to see you again soon! Matt Luchini Service Manager 414-543-1234

December 10, 2024

They helped me out in a slight emergency with my car and helped fix all the recalls on my vehicle. I felt communication about my vehicle could have been better. More

by SLIND84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 414-543-1234

December 08, 2024

Quinton is great - personable, professional. I feel like he is watching out for me. Shop crew checked on the concern I raised, got it taken care of More

by awtan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Quinton met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

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