Gordie Boucher Nissan of Greenfield - Service Center

I felt I was given an easy out answer instead of fixing the issue. Basically the entire seat back needs to be replaced because of a loose wire. The cost, $4100! For a vehicle with 112k miles? This is a saf the issue. Basically the entire seat back needs to be replaced because of a loose wire. The cost, $4100! For a vehicle with 112k miles? This is a safety issue that Nissan should fix! This is unacceptable! The airbag light came back on before I was out of the parking lot. This is was the second time the vehicle was brought in for the same issue. Kathy Schwartz More

Very nice person, and very professional. Vehicle was done on the right time. I really liked the way she treated me. Vehicle was done on the right time. I really liked the way she treated me. More

We've been with nisson for many years now. Great salesman Scott, and best service. Great salesman Scott, and best service. More

Very friendly staff. Quick response. Job well done the videos are a very nice touch Quick response. Job well done the videos are a very nice touch More

Disappointed it took multiple visits to fix the tire issue we had. Tires were on rims backwards and car was certified pre-owned from your dealership. Appreciated a call after last survey but there was n issue we had. Tires were on rims backwards and car was certified pre-owned from your dealership. Appreciated a call after last survey but there was no follow through on promises made. More

Great job! Very Pleasant environment. Service advisor attentive to details. Keep up the good work. Very Pleasant environment. Service advisor attentive to details. Keep up the good work. More

I appreciated the service departments, follow-up and fix of my tire issue. Thank you Service Manager, Duke, for taking my complaint seriously.They were very willing to make the problem right..I would highly of my tire issue. Thank you Service Manager, Duke, for taking my complaint seriously.They were very willing to make the problem right..I would highly recommend this Boucher service group! More

Everything was fine. Who ever drives the vehicle needs to put seats and mirrors where they found them. Who ever drives the vehicle needs to put seats and mirrors where they found them. More

Kory tried 3 times to get the part I needed to fix my 2002 Maxima. Unfortunately, he was not successful, but I give him credit for trying. He made good decisions about what he did come up with -- deter 2002 Maxima. Unfortunately, he was not successful, but I give him credit for trying. He made good decisions about what he did come up with -- determining that the bushings on the sub frame were too corroded to be used. More

Professional,no xx and friendly. Nice service area and easy parking. Decent and comfortable waiting area. Nice service area and easy parking. Decent and comfortable waiting area. More