Gordie Boucher Nissan of Greenfield - Service Center
Greenfield, WI
2,011 Reviews of Gordie Boucher Nissan of Greenfield - Service Center
very nice and understanding. got everything done very quickly and respectfully. perfect service and writer. got everything done very quickly and respectfully. perfect service and writer. More
Dealership has always been great to work with, most of the service desk agents are great to work with. This past experience was different, typically get a call to chat about what is wrong with the car. Go the service desk agents are great to work with. This past experience was different, typically get a call to chat about what is wrong with the car. Got a text message that it was ready, nothing else. I had to ask what the reasoning was without an answer back. I had to ask for the shuttle and was not prompted by service person as I normally would be asked. I was told “name your time” and requested 10am as I had a work appointment at 11am, was told driver would arrive a little bit after because he was busy (why ask me when I wanted a shuttle) and he did arrive at 10:30, not “a little bit later” as I was texted. Arrived to pick up the car and was handed my keys and paperwork saying the car was ready. No review of paperwork, when I asked what happened I was told, this happens when it’s cold out. For the first time I felt like it was a bother to bring my car in to this service center. Agent who told the initial call was great (Q) and the shuttle driver was awesome as always. More
Customer service was excellent. The work on my vehicle was completed on time. Everything was explained in simple terms. The work on my vehicle was completed on time. Everything was explained in simple terms. More
Very good service. They do timely work. They explain everything that is needed on my car. They do timely work. They explain everything that is needed on my car. More
Everybody there is so friendly and helpful and answers all your questions like the courtesy car too all your questions like the courtesy car too More
They were on time and I did appreciate that they provide a free car wash. a free car wash. More
Friendly, professional, knowledgeable and competent. Cory did a great job breaking away from a bothersome customer to take care of me! Cory did a great job breaking away from a bothersome customer to take care of me! More
Was treated like a person not just a customer, she kept me informed on how my vehicle was coming me informed on how my vehicle was coming More