Gordie Boucher Nissan of Greenfield - Service Center

Great service Jessica Hendren was my advisor. Pleasant. Friendly. Informative. Definitely a”10”. Explained everything. And the service was fast...got out in l Jessica Hendren was my advisor. Pleasant. Friendly. Informative. Definitely a”10”. Explained everything. And the service was fast...got out in less than two hours. More

Awesome! I came in for a possible electrical concern and it turned out to be nothing, they went the extra mile to help me out. Would recommend this dealership! I came in for a possible electrical concern and it turned out to be nothing, they went the extra mile to help me out. Would recommend this dealership! More

Oil change and tire rotation I was told one hour of service time then told 1 hr 45 10 minutes later. I had other appts. that day and it did get done in 1 hr 15. Thanks! I think it I was told one hour of service time then told 1 hr 45 10 minutes later. I had other appts. that day and it did get done in 1 hr 15. Thanks! I think it is very important to promise oil and tire changes in 1 hr or less. I do see and feel pressure to get more service work done by all dealers that provide service and that's why I have my own mechanic. More

Great service Every time I go to Boucher I get amazing service. They are fast, friendly, and sweet. I was scared after buying a new car and then worrying about goin Every time I go to Boucher I get amazing service. They are fast, friendly, and sweet. I was scared after buying a new car and then worrying about going in and asking a ton of questions about it. But they were patient and answered everything with ease! Thanks Boucher. More

Great Service Our Service Tech, Duke, is great. He is always professional, knowledgeable and makes sure our service needs are always met. The Service we receive g Our Service Tech, Duke, is great. He is always professional, knowledgeable and makes sure our service needs are always met. The Service we receive gives us confidence in continuing to buy our vehicles from the Boucher dealership. More

Nissan unable to repair problem I have just 3,000 miles on my 2018 Rouge, lately it has developed a vibration on the steering wheel and floorboard. I took it in to Gordie Boucher an I have just 3,000 miles on my 2018 Rouge, lately it has developed a vibration on the steering wheel and floorboard. I took it in to Gordie Boucher and was advised that the vibration is coming from the engine and that based on the CVT transmission and vehicle design this is common symptom to this vehicle. I looked on line and have seen several complaints about this same vibration since at least 2015. # 1 if this problem has been around that long why hasn't it been corrected? #2 if someone pays almost $30,000. for a car it shouldn't have this problem. The service person advised that there is NOTHING that can be done about it. 3# Nissan if this is how you do business and treat you customers I have to tell you .... you lost me as well as some friends and relatives as a customer. More

Complete Service Easy to deal with explains options available and what needs to be done now and what can wait. Also explains why it may be beneficial to do something Easy to deal with explains options available and what needs to be done now and what can wait. Also explains why it may be beneficial to do something now to save some money. More

Always amzing Always the best customer service. Ryan, the sales manage,and Duke in the service department took great care of me as I got my lease ready to turn in. Always the best customer service. Ryan, the sales manage,and Duke in the service department took great care of me as I got my lease ready to turn in. Thanks everyone! More

Quality experience with service dept. and finance dept. Very happy with my new passenger side rear view mirror. While waiting on the repair I re-upped my J.M. and A maintenance contract with Zach in finance Very happy with my new passenger side rear view mirror. While waiting on the repair I re-upped my J.M. and A maintenance contract with Zach in finance. He was knowledgable and easygoing. It went well, and I learned something new about this product that I have purchased several times before. Justine was friendly and helpful. Very happy with this appt. Shout out to the mechanic who installed the mirror, too. Perfect. I don't have my bill in front of me, so do not recall his name. More

Noisy Raddled Normal day , started auto, worst noise ever! Call Nissan, told to come in. Duke greeted me with smile and we began seeking problem. Duke guessed it ri Normal day , started auto, worst noise ever! Call Nissan, told to come in. Duke greeted me with smile and we began seeking problem. Duke guessed it right away,surprise! Took it in,got it the same day, all is well. Thanks! More