Gordie Boucher Nissan of Greenfield - Service Center

very prompt and courteous Dennis was very courteous and professional. He explained everything and quoted the service would take an hour which it did. Felt like a person, not Dennis was very courteous and professional. He explained everything and quoted the service would take an hour which it did. Felt like a person, not a number. More

Easy transaction Came in for a recall. Easy to deal with and they let me borrow a vehicle while they worked on mine. I was also there for my rear mounted camera which Came in for a recall. Easy to deal with and they let me borrow a vehicle while they worked on mine. I was also there for my rear mounted camera which we found out was going to cost $400 more than I was quoted so I elected to not have that service done. I wish I would have known that after we already put $400 into trying to fix the problem. I understand that those things happen, but there really wasn’t any compensation offer. I get it but it still puts a sour taste in your mouth. More

fast and friendly It is always nice to see smiling faces! great to work with and will be coming back. Coffee is great too. Overall enjoyed getting service done. Thanks! It is always nice to see smiling faces! great to work with and will be coming back. Coffee is great too. Overall enjoyed getting service done. Thanks! More

Waiting for Nothing My tire pressure light had turned on that morning. I had been to the service center 1.5 weeks before for the same problem. I was told then that they c My tire pressure light had turned on that morning. I had been to the service center 1.5 weeks before for the same problem. I was told then that they could find nothing wrong. My car was taken in pretty quickly. While sitting in the waiting room, I could actually see the technicians examining my car. About a half hour later I saw them take my car out. Up to this point no one had come to tell me the progress of the service. After close to another half an hour of waiting, knowing my car was not being looked at, I went out to the service desk and inquired about what was happening. The gentleman who took care of me said he was just waiting. I told him I had seen my car taken out a long time ago and was wondering what was going on. He said he was waiting for information about two sensors that needed to be replaced. I was agitated that this info was never shared with me. The cost of the two sensors was over $400! They found nothing wrong with the tires nor the rims. The service guy seemed bothered by me and my situation. He didn't explain my options until I questioned him about my options for fixing this. Since the cost was ridiculous for the sensors, I decided to leave. He never thanked me for bringing my car in for service. I usually have good service here but this experience left me with a decision of whether or not to come back here. More

2.5 hrs for an oil change Inexcusable. Why I use FastLube even though I have the full service "Free Oil Changes" for purchasing the vehicle at Gordie the Butcher. Why would I w Inexcusable. Why I use FastLube even though I have the full service "Free Oil Changes" for purchasing the vehicle at Gordie the Butcher. Why would I waste so much time going here for an oil change when I can get an oil change in 20 min @ JiffyLube, or FastLube, or Valvoline?!! More

Oil and Filter Change I took my Nissan in for an oil and filter change. The staff was very friendly and the service was good. I would recommend their services I took my Nissan in for an oil and filter change. The staff was very friendly and the service was good. I would recommend their services More

Car service I have been coming here for over a year won’t go anywhere else for my vehicle’s! Thank you for your prompt & accurate service! I have been coming here for over a year won’t go anywhere else for my vehicle’s! Thank you for your prompt & accurate service! More

Quick and clean I wanted an oil and filter change and I got it in under an hour without an appointment ! Dennis Casey even washed my car no charge. I also had a coupo I wanted an oil and filter change and I got it in under an hour without an appointment ! Dennis Casey even washed my car no charge. I also had a coupon for the oil change, so it was a great value More

Easy oil change. Jessica H was very nice and professional. Service writer Jessica was very helpful. Easy oil change and tire rotation. Waiting area was clean. Jessica did a nice job keeping updated on the stat Service writer Jessica was very helpful. Easy oil change and tire rotation. Waiting area was clean. Jessica did a nice job keeping updated on the status of my vehicle. More

Great prices I brought in a coupon for a synthetic oil change. I got it done for allot less than the coupon and anywhere else in the area. I brought in a coupon for a synthetic oil change. I got it done for allot less than the coupon and anywhere else in the area. More