Gordie Boucher Nissan of Greenfield - Service Center

Side View Mirror diagnosis The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service rep The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service reps that greeted me. Although I didn't have the required repair completed, I was informed of what needed to be done to fix my side view mirror that unfortunately wasn't designed to fold in to my disbelief. More

Oil change Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appre Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appreciate WiFi being available too. Service was explained and car was washed and ready to go when promised. Like that all services are offered but there is no hard upsell on parts or services. Will definitely return. More

great service everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service don everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service done. More

service and replace rear brakes on Nissan Altima Service/re Service/repair work was done on rear brakes in timely manner. Recommendation to delay service on front brakes was appreciated. Service rep was courteous. Thank you More

Valued Service Was taken in per appointment time, well greeted. Coffee and pastries while waiting for shuttle. Called to inform me auto had been service and shuttle Was taken in per appointment time, well greeted. Coffee and pastries while waiting for shuttle. Called to inform me auto had been service and shuttle on the way, great! More

Oil change I went into service just to get an oil change they went to my car very thorough and it up finding out I had a nail in my tire and they plugged it for I went into service just to get an oil change they went to my car very thorough and it up finding out I had a nail in my tire and they plugged it for free very friendly great group of people More

Always a Good Experience at Boucher Sadly we lost our key fob on a recent trip. We decided not to buy an after market replacement knowing that Boucher would stand behind their product. I Sadly we lost our key fob on a recent trip. We decided not to buy an after market replacement knowing that Boucher would stand behind their product. I was immediately greeted by Justine who is always pleasant, knowledgeable, and helpful. I explained my dilemma and she explained the procedure , cost, and time required. She also offered a free car wash which is a wonderful perk. The reprogramming was done quicker than anticipated. I am continually amazed at the kindness displayed by the service dept employees. Thank you! More

As promised great service Duke provided great service. His expertise provided me confidence with the long term care of our Nissan Murano and Ford Edge. Duke understands the mea Duke provided great service. His expertise provided me confidence with the long term care of our Nissan Murano and Ford Edge. Duke understands the meaning of integrity. More

Great customer service . Duke was able to answer all of my questions and concerns. Would recommend this dealership to family and friends. Overall great experience. . Duke was able to answer all of my questions and concerns. Would recommend this dealership to family and friends. Overall great experience. More

Not happy As soon as I got my car back and read the mechanics notes, I knew he didn’t do his job. Basic inspection was a failure, front right tire pressure was As soon as I got my car back and read the mechanics notes, I knew he didn’t do his job. Basic inspection was a failure, front right tire pressure was low, 27-28psi, he wrote all tires 35 Meaning he didn’t do the most basic of task and measure all the tires. Which leads me to believe he didn’t perform the inspection thoroughly. Loud grinding noise when turning...no problem found. Can’t wait for my warranty to run out and surprise! there is a problem. More