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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
1,976 Reviews

1,976 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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September 08, 2020

We brought the car in for an oil change and we had noticed a nail in the tire and ask service to check it. Nail was too close to side of tire for repair, so brand new tire was put on at no cost becaus More

by FINNEY-R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing!

September 07, 2020

My appointment went from a 3-4 hour visit to 7 hours. No loaner car and no shuttle. Needed 4 stem tire senors replaced. why More

by WJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Please reach out to our Service Manager, Jason Fischer, at 414-543-1234 so we can discuss this further and make things right.

September 05, 2020

I ask about a senior discount and they do what they can and service is quick. Only one complaint they may have many drivers for my Nissan, one is the mechanic the other the washer, either one or both ha More

by ppup1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your review and feedback!

September 02, 2020

Had free oil change would never use service dept because of your ride 2 managers. Wait time was ridiculous 1 1/2 hrs. Will not have work done there after 3 free oil changes More

by LINDASLAWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foote, Jess Hendren
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Linda - we are sorry to hear you had a negative experience with our Service Department. Please reach out to our Service Manager, Jason Fischer, at 414-543-1234 so we can discuss the situation you are describing and make things right.

Sep 08, 2020 -

LINDASLAWINSKI responded

No thanks your managers are your problem! Bad customer service tall manager dealt with was not at all helpful in getting estimste for body repair other manager was worst on phone regarging questions I had about this repair. And left me with unanswered questions so I went elsewhere.They both need to learn customer service!!!!

September 02, 2020

Went in for an Express Service on my Nissan Rogue. Service was quick, and everyone was very friendly and efficient. The waiting area was clean and regularly sanitized. Would return for my next service More

by Meagzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

We look forward to seeing you again in the future!

August 28, 2020

Excellent customer service from the sales dept. and service dept. Took care of the issue with my newly purchased truck without question and got me on my way in a quick and efficient manor. Thank you! More

by JTCORPSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bogacki, Julia Hansen
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

It was our pleasure!

August 26, 2020

I dont know why you force people to write something in here and a minimum of 25 words is way too much. This was the worst part of my experience because you kept harrassing me with phone calls, texts and More

by erinmudgett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your feedback. We'll make note of this for future services.

August 24, 2020

Jessica did a great job getting me back on the road very quickly and with minimal costs! She kept me in the loop and I look forward to bringing my car back for future service! 130K miles and counting! More

by Tom N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Aug 24, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the review, Tom! We look forward to your next visit!

August 21, 2020

Very nice to work with. They took me right away even with out an appointment. Service department takes photos of vehicles when they come in for both parties just to make sure no damage. More

by CJSGNDPARENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Aug 24, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing!

August 20, 2020

Excellent work at fair prices. Duke always goes out of his way to give his guests the best dealership experience. Store is always clean and inviting. More

by RSAJKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing your experience with us!

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