Gordie Boucher Nissan of Greenfield - Service Center

Always good service. It was nice that they had a couple of snacks and bottled water. That was nice to see. A real quick appointment. of snacks and bottled water. That was nice to see. A real quick appointment. More

Duke let me know what was going on throughout the day that the vehicle was being serviced. It was a good experience and I would recommend Boucher Nissan to anyone. that the vehicle was being serviced. It was a good experience and I would recommend Boucher Nissan to anyone. More

We have continued to use this dealership despite repeated disappointments. My vehicle was dropped off for a recall repair. First, I had to contact the service department to find out if my vehicle was ready disappointments. My vehicle was dropped off for a recall repair. First, I had to contact the service department to find out if my vehicle was ready. The recall was supposed to take 5 hours, when it had been 7 hours, I called. Surprise, my vehicle was ready. Second, when I arrived, my paperwork still had not made it to the cashier. Third, in reviewing the paperwork, I noticed a critical repair item listed. I was never contacted to ask if I wanted the repair completed while they had my car. Forth, I requested a return call from the mechanic to ask why I wasn't notified. No one has called me back. We are now going on day 3 without a return call. While we can overlook not filling our tires with air during an oil change, turning off the auto headlight setting without informing us, failing to notify us, multiple times, that our car wash was completed, this was the final straw. Communication seems to be a lost artform with this dealership. The convenient location is no longer worth the headache. More

Quick friendly and efficient! I came for express oil change and I wasn't disappointed. I was worried about going because of the pandemic but the waiting area was spotless and I was able to relax while I change and I wasn't disappointed. I was worried about going because of the pandemic but the waiting area was spotless and I was able to relax while I waited. More

The last two times I went to this service center, they seemed to forget something. The last time the blinker I came in to fix was not fixed, when I got home I noticed...what a drag and time waste to have seemed to forget something. The last time the blinker I came in to fix was not fixed, when I got home I noticed...what a drag and time waste to have to go back. Then this time, they gave me estimates on everything under the sun but forgot to make my appointment for the flashing light on my dash, which was what I came in for! Just really seemed focused on giving me hundreds of dollars of estimates for maintenance I needed (granted it probably really is needed), but did not focus on what my real issue was. I have gone to this Nissan dealership forever, but the last couple times it has been a bit challenging. More

In for recall work, then had to bring back a week later with engine lights on. First visit told 2-3 hrs was over 7 hrs. Second visit told 2 hrs and it was over 4 hrs. Very hard to plan my work when this ha with engine lights on. First visit told 2-3 hrs was over 7 hrs. Second visit told 2 hrs and it was over 4 hrs. Very hard to plan my work when this happens once let alone twice. This is the third car I have purchased from Boucher. More

Most excellent service. The staff and work is always perfect. I have been to many different dealers over the years and would say that Gordie Nissan is number 1 perfect. I have been to many different dealers over the years and would say that Gordie Nissan is number 1 More

The staff was helpful and quality of care was good. We would return again for service. We had an air conditioner compressor replaced among other service. would return again for service. We had an air conditioner compressor replaced among other service. More

Employees were not wearing face masks over their noses. When I had been there earlier I was very impressed with Covid safety protocols. This time I was uncomfortable. When I had been there earlier I was very impressed with Covid safety protocols. This time I was uncomfortable. More

Great service, prompt and courteous staff !!! Well worth the compute from Colgate, WI. They are always up to date with my service records and recall items. Over 110,000+ miles on my Murano and running like the compute from Colgate, WI. They are always up to date with my service records and recall items. Over 110,000+ miles on my Murano and running like the day I took delivery. More