Gordie Boucher Nissan of Greenfield - Service Center

Attempted oil change I tried to get my oil changed on Friday. We couldn’t get the hood opened so they weren’t able to change the oil. Even so, everyone was quite nice I tried to get my oil changed on Friday. We couldn’t get the hood opened so they weren’t able to change the oil. Even so, everyone was quite nice and I hope to attempt the change again some day. More

Service I prefer to go to the dealer for oil changes as they check out the vehicle and recommend if any, maintenance that they feel should be addressed. I r I prefer to go to the dealer for oil changes as they check out the vehicle and recommend if any, maintenance that they feel should be addressed. I receive coupons periodically both by mail and internet. When I pulled into the garage and representative took my request, I handed him a coupon that had expired. I didn't realize it expired as the print was very small. I commented that I had received some coupons via the internet and I would like to see if I had a coupon for the oil change. I did have a coupon for an oil change and it took me a few minutes to find. I feel the representatives should be aware of the coupons. I feel if a customer indicates they have more via internet, one should not have to search and the representative should have them available. I had my oil changed which included a complimentary car wash. My car wasn't dried off as they usually do. I did not receive optimal service this particular day. More

Very thorough and very helpful. Didn't try to sell me anything extra or push me into something else. Will definitely go back for service. and very helpful. Didn't try to sell me anything extra or push me into something else. Will definitely go back for service. More

In and out Service advisors very responsive to my needs, promptly per my request, everyone is very friendly, prices are fair, and the waiting area is clean and Service advisors very responsive to my needs, promptly per my request, everyone is very friendly, prices are fair, and the waiting area is clean and well stocked. More

Theif in service department I would NOT recommend your service department. In fact I will be posting ALL OVER social media as well as word of mouth how terrible your service depa I would NOT recommend your service department. In fact I will be posting ALL OVER social media as well as word of mouth how terrible your service department really is. We take my sons car into you and pick up the car only to find it has been rummaged through. Things that were in the glove compartment are now on the floor. About $6 in change has been stolen as well as a $55 bottle of cologne. When my husband called to talk to the service manager all he said was “well we have never gotten a call like this before” “I can’t see my guys taking anything”. REALLY????? Well they did and I’m pissed and since you don’t want to do anything about our missing belongings and what happened then I will make sure NO ONE I KNOW VISITS you TERRIBLE SERVICE DEPARTMENT!!!! I will he posting on Twitter, Instagram, Facebook as well as putting a comment on yelp and better business. I’m beyond upset 😡 More

highly satisfied My car had a recall on it and needed a new part. While the part was available in the area, they were unsure how long it would take to receive it. To m My car had a recall on it and needed a new part. While the part was available in the area, they were unsure how long it would take to receive it. To make sure I didn't wait longer than necessary they gave me a loaner car, and helped me transfer my childs carseat from one vehicle to the other. The next day when I brought it back, there was some bad weather, so they pulled both cars in to the service center so that I could transfer the carseat back without getting rained on. Seems little, but it was all greatly appreciated. More

Nissan Service Center I went in for a routine oil change. I did not have an appointment, but Jessica Hendren assisted me and was great! They were done by the time they said I went in for a routine oil change. I did not have an appointment, but Jessica Hendren assisted me and was great! They were done by the time they said and Jessica helped me with any problems or questions I had. More

Duke is awsome Team gets the job done fast and efficient. Walked in service was fast and pain free. Communication was great. I knew what was wrong with the car ins Team gets the job done fast and efficient. Walked in service was fast and pain free. Communication was great. I knew what was wrong with the car inside a 24hr window. More

Service Advisor My service advisor went out of his way to ensure that I would have my vehicle back on the road as soon as possible. He helped to solve the issue and My service advisor went out of his way to ensure that I would have my vehicle back on the road as soon as possible. He helped to solve the issue and his efforts were great. More

Oil Change I came in for my scheduled maintenance. My car was washed and finished in a timely manner. Jessica was very helpful. I would recommend her. I came in for my scheduled maintenance. My car was washed and finished in a timely manner. Jessica was very helpful. I would recommend her. More