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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
1,830 Reviews

1,830 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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September 12, 2020

I have known Marissa since purchasing my Pathfinder Platinum in August of 2019. Messaged her this morning about a refund check for early payoff. She was able to assist me almost instantly about the s More

by J_COLBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Marino
Oct 01, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing! We are glad to hear Marissa is always providing you with a 5-star experience here at Boucher!

September 11, 2020

Dennis is the best guy to have working there! He deserves a raise, specifically for his friendliness and hard work ethic! Best man in the business! More

by DYLAN_HBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Casey
Oct 01, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the review, Dylan!

September 11, 2020

Great service department personal they help me to fix my Nissan Rogue according to the advisor service helper...I left the dealership very satisfied..Thank you More

by sergio6540
Recommend Dealer
Yes
Employees Worked With
Mindy Jensen
Oct 01, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the 5-star review!

September 10, 2020

Duke kept me up to date on a daily basis as to what was going on with my vehicle. When I went to pick my truck up, he explained everything that was done while my truck was in the shop. More

by MARTHAMOON780
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Oct 01, 2020 -

Gordie Boucher Nissan of Greenfield responded

Martha - we are glad Duke kept you informed throughout your vehicle's service!

September 08, 2020

We brought the car in for an oil change and we had noticed a nail in the tire and ask service to check it. Nail was too close to side of tire for repair, so brand new tire was put on at no cost becaus More

by FINNEY-R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing!

September 07, 2020

My appointment went from a 3-4 hour visit to 7 hours. No loaner car and no shuttle. Needed 4 stem tire senors replaced. why More

by WJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Please reach out to our Service Manager, Jason Fischer, at 414-543-1234 so we can discuss this further and make things right.

September 05, 2020

I ask about a senior discount and they do what they can and service is quick. Only one complaint they may have many drivers for my Nissan, one is the mechanic the other the washer, either one or both ha More

by ppup1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your review and feedback!

September 02, 2020

Had free oil change would never use service dept because of your ride 2 managers. Wait time was ridiculous 1 1/2 hrs. Will not have work done there after 3 free oil changes More

by LINDASLAWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foote, Jess Hendren
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

Linda - we are sorry to hear you had a negative experience with our Service Department. Please reach out to our Service Manager, Jason Fischer, at 414-543-1234 so we can discuss the situation you are describing and make things right.

Sep 08, 2020 -

LINDASLAWINSKI responded

No thanks your managers are your problem! Bad customer service tall manager dealt with was not at all helpful in getting estimste for body repair other manager was worst on phone regarging questions I had about this repair. And left me with unanswered questions so I went elsewhere.They both need to learn customer service!!!!

September 02, 2020

Went in for an Express Service on my Nissan Rogue. Service was quick, and everyone was very friendly and efficient. The waiting area was clean and regularly sanitized. Would return for my next service More

by Meagzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

We look forward to seeing you again in the future!

August 28, 2020

Excellent customer service from the sales dept. and service dept. Took care of the issue with my newly purchased truck without question and got me on my way in a quick and efficient manor. Thank you! More

by JTCORPSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bogacki, Julia Hansen
Sep 08, 2020 -

Gordie Boucher Nissan of Greenfield responded

It was our pleasure!

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