Gordie Boucher Nissan of Greenfield - Service Center
Greenfield, WI
1,629 Reviews of Gordie Boucher Nissan of Greenfield - Service Center
Friendly and knowledgeable staff Took longer than expected for an oil change but didn't have an appointment. Everyone seems very knowledgeable and also everything seems very neat and Took longer than expected for an oil change but didn't have an appointment. Everyone seems very knowledgeable and also everything seems very neat and clean. Love the car wash. More
Recall We had an early appointment and we were greeted immediately. Check in only took five minutes. The work done was finished in one hour and notified whe We had an early appointment and we were greeted immediately. Check in only took five minutes. The work done was finished in one hour and notified when I needed it. More
Everyone was very helpful I enjoy taking my car to be serviced here because I know that the work will be done in a timely fashion and done correctly. I enjoy taking my car to be serviced here because I know that the work will be done in a timely fashion and done correctly. More
Best lube tech! I had the best experience with the lube tech Jayden, he was very polite and knowledgeable. The only thing that I would not recommend would be the serv I had the best experience with the lube tech Jayden, he was very polite and knowledgeable. The only thing that I would not recommend would be the service manager, he was very rude as everyone else was polite and respectful and everything by Dennis and Jayden was done quick. More
Fixing a flat We were on our way to Greenbay when we noticed a low pressure on the tire warning. We took it to Gordie Boucher Nissan on Highway 100 and were service We were on our way to Greenbay when we noticed a low pressure on the tire warning. We took it to Gordie Boucher Nissan on Highway 100 and were serviced immediately. They fix the tire in less than 1 hour and did not charge us. That is what I call customer service great job! More
Efficient and thorough Along with friendliness makes this a great experience! My car is a 2014 Nissan Altima and I purchased it new at this dealer. I have been very satisfi Along with friendliness makes this a great experience! My car is a 2014 Nissan Altima and I purchased it new at this dealer. I have been very satisfied and have maintained the car according to all of their recommendations. It runs great and I couldn’t be more satisfied. When I go in, they always are prompt, efficient, and try to make me aware of any deals or coupons that might be available to help save money on the work. More
Boucher Nissan best on town! Duke and the rest of the service team go out of their way to get our vehicles serviced quickly and with care. I completely trust this service departme Duke and the rest of the service team go out of their way to get our vehicles serviced quickly and with care. I completely trust this service department! More
Not Happy! I have been coming here for awhile and have always had great service but not today. Had an appointment at 4, arrived a little early, and did not walk I have been coming here for awhile and have always had great service but not today. Had an appointment at 4, arrived a little early, and did not walk out until 5:54 pm for just an oil change and headlight replacement. They did the oil change and then forgot about the headlight, had to then take the car back and put it back up. The lady that was working with me was very nice and very apologetic but kept saying it was the end of the day and they are probably ready to head out. The kicker is: a lady that came in after me and left before me got her oil change comped because she had to wait so long, I got 10% off which didn’t even cover the oil change. Then I get in my car and they left the plastic seat covers on and the paper mat on the floor, which has never been done before. Just not very impressed with yesterday’s experience at all. More
Poor customer service by Huffman Sent email to Chris Hanson yesterday... no response. Came in for oil/ rotating tire special... 10.00 discount Advisor said might want to address bat Sent email to Chris Hanson yesterday... no response. Came in for oil/ rotating tire special... 10.00 discount Advisor said might want to address battery, torn belt, and coolant flush in future as car was parked by doors and ready to go. Price totaled over 500.00 -I said going on one road trip - he said could have it done now....I didn’t realize in email offer that if 500.00 spent get 50.00 discount. I know now it said only one offer to be used. -advisor could have said ... will ring you up for 10.00 discount and you can pay the 39.00 for oil / rotation. Then we can take car back into shop and do new 500.00 job and you can get 50.00 discount. Or could say we can give you 50.00 discount and take away 10.00 discount . Or tell me to set up new appointment this week to use the 50.00 discount for 500.00 job Bottom line... not interested in reducing my bill.... very poor customer service Now considering taking my balance else where,-invoice number 408744 More
Excellent service and quality customer care. The service department is first class, staffed by honest, competent and efficient staff. I appreciate the ways that the service advisor helps me to u The service department is first class, staffed by honest, competent and efficient staff. I appreciate the ways that the service advisor helps me to understand the work that needs to be done and the best way to solve any other issues. More