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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
1,833 Reviews

1,833 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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August 17, 2021

Didn't fix the problem yet but they are working on it. A/C issue that they can't find the leak. Friendly staff. Provides cost estimate. More

by pigidypaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Hendren
Sep 08, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to leave us feedback! Please do not hesitate to reach out if this issue persists!

August 16, 2021

I can’t thank enough the excellent job done by the service team from Gordie Boucher from the mechanics to Mr.Dennis Casey who’s always come through for me in providing me with excellent service in kee More

by Seantaavao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey, Jess Hendren
August 15, 2021

Wonderful staff; courteous, efficient and professional. I always feel that my business is appreciated. I like the call back check-ins that the dealership conducts. A great way to provide feedback. More

by MARAMION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Wonderful people, caring, attentive and great customer service. Wouldn’t hesitate to contact them again. Service was great, I got my vehicle back in record time… a big Thank You! More

by YOKIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Campechano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Stamates, Drew Harrig
Sep 08, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the awesome feedback!

August 13, 2021

We made an appointment and it took over two hours for our oil change and was never informed it would take this long. We live basically next door and could have went home for a little while if I was informed More

by CWEAVER32
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Sep 08, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for bringing this to our attention. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. If you would like to discuss this matter further, please contact us at 414-543-1234 so we can address your concerns. We hope to hear from you soon.

August 13, 2021

Mr Duke is always professional and friendly keeps me informed when my vehicle is being service and gets it back to me in a timely manner. More

by MATTHEWS.BRENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the 5 star review, Brenda!

August 12, 2021

No ac in my brand new car. Was told bring it back when the part comes in I was not offered a loaner so I have to drive my kids around on 90+ degrees outside sweating through our clothes till the part come More

by TIM.CONKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Sep 08, 2021 -

Gordie Boucher Nissan of Greenfield responded

Tim- I you would like to discuss the matter further, or if there's any way we can assist you moving forward, please contact our General Manager Mike Hanson at 414-543-1234. We hope that you'll give us another chance in the future.

August 10, 2021

This may have been the best dealer service I have ever had. Everyone was upfront and honest and delivered on their estimates for time and cost. Dennis was wonderful to work with! More

by eleonard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
August 06, 2021

Duke, explained things very clearly, he was not out to take advantage of me. He gave me very clear advice and the I was surprised to hear the end total. When I can afford to take care of the the other thi More

by KELLEA213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

I work with Duke he is always helpful and goes out of his way to keep customers happy. He is the reason I keep coming back. And I have 3 Nissans. More

by AMYADAM2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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