Gordie Boucher Nissan of Greenfield

Horrible One word HORRIBLE. KEEP IN MIND THAT THIS ALL HAPPENED BEFORE MY Second PAYMENT. Purchased a 2012 Ford Focus for around 11,000 and that is when I mad One word HORRIBLE. KEEP IN MIND THAT THIS ALL HAPPENED BEFORE MY Second PAYMENT. Purchased a 2012 Ford Focus for around 11,000 and that is when I made my first mistake. Sale person was rude and kept trying to screw me. (yes should have left then but really like the car). Purchased car with front passenger side plastic piece was off. Now the fun begins: Two days later went over a little bump and a noise started in the left back. Brought it back to dealership after getting a hard time from them. Was there written up and they ordered parts. While I had the car back another problem came up. I took the car back to the dealer when the other parts where in. Well the fun begins: I took it to Lincoln down the street like I was told too for the body work and the other issues. I waited over two weeks before they even got to it. The computers are linked together but not the people. This is a horrible place to buy and get service from. 3 times and they just say they can't hear or find anything. I pull out of the place and it makes noise and the computer went nuts. Maybe buy a new car but not a used and don't get service there. More

NO HIGH PRESSURE SALES To Whom this may concern, my sales person Danny Harris was great. he asked me what kind of of car i was looking for , i did most of the talking. To Whom this may concern, my sales person Danny Harris was great. he asked me what kind of of car i was looking for , i did most of the talking. he listen..He found a really nice car and made my payments work.. Also Kyle in finance explain every thing to me he was great too and fast service. very happy. sincerly, Victoria L Newell . More

Great Car Buying Experience I was not looking forward to buying a new car because of the hassles I may have to go thru. But from the very beginning, my salesperson went out of hi I was not looking forward to buying a new car because of the hassles I may have to go thru. But from the very beginning, my salesperson went out of his way to make my experience great. He was very helpful and answered all my questions so I could feel comfortable with my decision to buy the 2015 Nissan Rogue. More

BEWARE of Service Ready Vehicles Purchased a used van from dealership. Was assured the service department did all the so called safety checks. When I got home with van had the fluids Purchased a used van from dealership. Was assured the service department did all the so called safety checks. When I got home with van had the fluids checked. Oil down two quarts and like black sludge. Power steering fluid was almost a solid. Anti freeze was not existent. Smelled like a swamp. Discount tire said the sidewall on the right rear tire was so cracked it was ready to go anytime. So tire cupping on front tires. Their technician said it was hard steering instead admitting alignment issue. There safety check off is a joke. More

Great Service to Find the Best Car for Our Nreds The Gordie Boucher staff work very well with us to find the car we needed. The financial people got us a payment plan that work perfect for our bucge The Gordie Boucher staff work very well with us to find the car we needed. The financial people got us a payment plan that work perfect for our bucget. Hats off to the whole staff. More

New Friends We have bought a good deal of cars using the same dealership. When looking for a new truck we contacted our old dealership, told them what we were lo We have bought a good deal of cars using the same dealership. When looking for a new truck we contacted our old dealership, told them what we were looking for and to call us if they had anything. They never returned our call. We found our dream truck at Gordie Boucher online and called to speak with a salesman. We met with Tyler Rice and Mike (Used car Mgr.) and were able to make an satisfactory deal. One we were very happy with. We have remained in contact with the staff at Gordie Boucher and they continue to make us feel welcome. We know should we need them, they are but a phone call away. More

Positive experience continues with my 5th Murano I faced challenges with the 2015 Murano and decided that the 2014 would suit me better. Kip (whom I have worked with for many years as I've purchased I faced challenges with the 2015 Murano and decided that the 2014 would suit me better. Kip (whom I have worked with for many years as I've purchased 5 Muranos from Boucher) did a great job in finding the model I needed - with all of the options I required. I'll be back as I typically trade every two to three years. More

Terrible customer service. Just awful. I took my 2012 Nissan to the Boucher service department twice for the same issue - a metallic sound I was hearing once the car hit 1500-2000 RPM. The I took my 2012 Nissan to the Boucher service department twice for the same issue - a metallic sound I was hearing once the car hit 1500-2000 RPM. The first time, while the car was still under warranty (by a couple hundred miles), they dismissed it as a tool in the wiper cowl, but didn’t bother test driving it after the tool was removed to see if it was still making noise - which is was. No charge for that and I walked away with a free tool. Sweet! I had to contact them repeatedly to make another appointment. By this time (about 2 weeks later), the mileage had rolled over 60,000 and my car was no longer under warranty. When I brought it in a second time, during my lunch (note: I am an hourly contract employee and don’t get paid when I am not working), I waited three hours in their waiting area (I did not have anyone to drive me back to work that day) only to find that my service rep, Brad, had left for the day and no one had made any progress on the car…at all. Just…nothing. They said they needed more time and that I should call and make another appointment - which I did, only to have that call go unreturned. During the time that I was in the customer waiting area, I was approached by a salesperson, John, and was aggressively encouraged to buy a brand new car (even though mine is only 3 years old). I spent a little time with him, because he was friendly and I had nothing else to do but read, but decided pretty quickly…man…what am I even doing? I would not buy another Nissan as I am not a fan of the CVT. I told him as much IN person, ON the phone AND via email and even asked him not to call me again. He hasn’t stopped calling since. The service department, on the other hand? Not a single peep. I’m so very done with this dealership. I would never go back or recommend it to anyone unless you only want to be treated well while your car is under warranty. More

2015 Nissan Rogue Car buying experiences usually rate right up there with root canals. I can honestly say that this was a pleasant experience from beginning to end. My Car buying experiences usually rate right up there with root canals. I can honestly say that this was a pleasant experience from beginning to end. My salesperson, Tommy Sobieski, was a consumate professional. He asked questions and really listened to me. After learning what was important to me, he actually showed me a vehicle that I hadn't considered, but the car I ended up purchasing. He then walked me around the entire car explaining all of the features and benefits before we ever sat inside. He then walked me through all of the interior bells and whistles before we took it for a test drive. No pressure, no 'I have to talk to my manager", none of the regular BS that you normally see at a dealership. I am going to make sure that I tell everyone what a great experience I had. More

2014 Nissan Versa Note S I really enjoyed working with my sales person, Kip Malmstadt. He did not pressure me and was very upfront and honest. He didn't try to sell me somet I really enjoyed working with my sales person, Kip Malmstadt. He did not pressure me and was very upfront and honest. He didn't try to sell me something I didn't need or want. I would recommend him to anyone I know that wants to buy a car. It was very busy because it was the last day of the month, but he did everything he could to make it a pleasant experience for me. More