Gordie Boucher Nissan of Greenfield

First of all the new dealership site is lovely. Such a nice, clean, inviting environment. Then we met Jason Behling you contacted us afew weeks prior. Jason said he could get us into a new vehicle for t nice, clean, inviting environment. Then we met Jason Behling you contacted us afew weeks prior. Jason said he could get us into a new vehicle for the same lease payment if we wanted to turn our car in early. This would be our third Altima if we decided to take him up on the offer. We met with him and after a short negoition we happily agreed a 2012 Coupe. Jason found the car we wanted and delivered it as promised two days later. The finance manager was also easy and pleasant to work with and got us through all the necessary paperwork in a timely manner. The entire experience was a pleasure and I would and have recommended this dealership. The service department is also much better since the move to this location. More

Kip was great to work with! Really listened to what I was looking for and tried very hard to make it happen. I would buy from Kip again! looking for and tried very hard to make it happen. I would buy from Kip again! More

I would like to re-name The Boucher Group "The Seamless Group". The level of coordination, professionalism, friendliness and commitment to satisfy the customer is evident the moment you come on t Seamless Group". The level of coordination, professionalism, friendliness and commitment to satisfy the customer is evident the moment you come on their grounds. It's almost as if they say "this is our chance to make them not want to go anyplace else". It was wonderful!!!!! From Pat Meyers, to Kip, to Mike and finally Charles, forget it, the entire staff was gracious. A special tribute to Dusty, whose dedication to a satisfied custome led us to go all the way. We appreciated taking a picture with the Heisman Trophy, so much that we sent it to family from the west coast to the east coast, even to my cousin who lives in Israel. Thank you for everything!!! Consider using seamless in your future presentations, you truly have a testimony here. Rev George F. Pumphrey Jr and Delores Pumphrey More

All the sales reps were freindly and curtious on all aspects of the sale and trade in of my old and new vehicle, extremley helpful answering all questions no matter what it was couldnt be happier! aspects of the sale and trade in of my old and new vehicle, extremley helpful answering all questions no matter what it was couldnt be happier! More

My wife and I have purchased a car from this dealership before (18 months ago)and because of previous service chose to return for our second purchase of a Nissan. From the time we walked in everything was before (18 months ago)and because of previous service chose to return for our second purchase of a Nissan. From the time we walked in everything was good (salesman, service, value on our trade-in, etc.). The salesman went the extra mile to ensure we understood the current promotional program we were utilizing in our purchse. More

There was an issue at the starty of the acceptance process but the entire team I was working with turned things around in a heartbeat with exceptional service beyond may expectations - they were excel process but the entire team I was working with turned things around in a heartbeat with exceptional service beyond may expectations - they were excellent. More

My fiance have been in the market for a 4runner for the past month or so and found one at a boucher dealer in madison. We had been into this dealership before looking at some other vehicles so i called ba past month or so and found one at a boucher dealer in madison. We had been into this dealership before looking at some other vehicles so i called back our salesman and he said it was no problem to get it out there. We went and looked it over, decided to buy it with a few conditions which were factored into the price. It was missing a cup holder, there were some big scratches to be repaired and also a small chip in the windshield. He said everything would be taken care of tomorrow if we would like to come back in. I also asked if he could wash and wax it because it was dirty and he said not a problem. Now comes the bad part, when we went to pay for and pick up the vehicle, it was in worse condition than when we originally looked at it. It has not been washed or waxed at all, but the salesman started to argue with me saying that yes it was. Now i'm not a professional car detailer, but I have washed and waxed my vehicles numerous times and I could tell nothing had been done except tire shine. There was still the same bird poop on the roof as before. But he was 100% positive that it had been washed and waxed and told me I didn't know what I was talking about. The scratches had been fixed by what looked to be applying whiteout over the scratches. The color wasn't even a close match and it just looked horrible. The salesman then proceeded to tell me that this was infact repaired to the best of their ability. I said I could have done a better job with just the paint match from any car parts store, where he replied calling me a liar, and that it wasn't possible. Even though I did the same exact thing with my truck not two weeks ago. The chip had been fixed supposedly, but looked even more pronounced now than before. On top of that, whoever fixed the chip, also put a new scratch on the door frame. And the cup holder was still missing but was told "was on order".... The worst part was that we were about to buy the vehicle, if only they provided the few repairs that had been discussed. We thought, up until this point, that it was a great dealership and would refer it to everyone. Now it's completely the opposite with the horrible customer service that we received. In all actuality, the repairs weren't that big of a deal, it would have just been nice to have had them done. But I refuse to sit there and be called a liar for something that I know is true on multiple occasions. The general manager didn't do a thing to fix the situation except that he would just refund our money and we can buy something else. He didn't try to fix the situation, or anything at all really. I will never go to another boucher dealership and should have stuck with the one I have had success with in the past. More

Honest, friendly, considerate. The individuals at this Honest, friendly, considerate. The individuals at this dealership are truly concerned about the customer having a great experience and getting a f Honest, friendly, considerate. The individuals at this dealership are truly concerned about the customer having a great experience and getting a fair price. They understand about long term relationships, customer satisfaction and quality service. More

As always, we had a great experience at Gordie Boucher Nissan, Greenfield. This is our fifth lease from the dealership. A major plus, is that we can walk in and know we will see many familiar faces. We' Nissan, Greenfield. This is our fifth lease from the dealership. A major plus, is that we can walk in and know we will see many familiar faces. We've worked with Kip every time. He's knowledgeable and most importantly honest, not pushy and in a hurry to close the deal. We actually have a good time going to this dealership shopping for our new vehicles. We always do some price comparison with other dealerships before we lease, and no one can beat them, and the customer service is unbeatable too! All the staff is very personable, you feel like you're working with friends. Thanks Kip, Jim, Gus, and Garrett for making this deal happen. My wife and I both own businesses so we know that sales price and customer service are key in completing a sale and in retaining customer loyalty. Louie and Brit More

My wife and I have gone to numerous dealerships over the past 2 months and I must tell you Don and Mike were an absolute pleasure to work with. They are just good guys. As a salesperson myself, I liked to past 2 months and I must tell you Don and Mike were an absolute pleasure to work with. They are just good guys. As a salesperson myself, I liked to 'buy', not be 'sold.' These guys were Johnny on the Spot, but they were not pushy and were willing to work with us. It appears there hearts are in the right spot and are looking out for the best interest of the customer. I would highly recommend them. Gus was not so bad either. He came in at the tail end of the transaction and he was great to work with as well. Greg & Lynn More