Gordie Boucher Nissan of Greenfield

Very positive experience at Gordie Boucher Nissan. I felt I was treated very fairly and honestly in my experience. They listened to what I wanted and tried to find the car with the features I requeste I felt I was treated very fairly and honestly in my experience. They listened to what I wanted and tried to find the car with the features I requested. In fact, they went out of their way to find the car I wanted. All in all it was a very positive car buying experience for me. I would not hesitate to purchase another car from Gordie Boucher. More

Excellent service and quality customer care. Helpful service and a thorough review of the work needed. I appreciated the respect for my time and the communication that I received in the process. Helpful service and a thorough review of the work needed. I appreciated the respect for my time and the communication that I received in the process. More

Fast & Courteous The Boucher Nissan Greenfield has a excellent waiting area. The service staff is always courteous and fast. They also wash my car with every service. The Boucher Nissan Greenfield has a excellent waiting area. The service staff is always courteous and fast. They also wash my car with every service. More

Oil Change (Express Service) Normally Express Service oil change is less than an hour. This time I was there and 1hour and 35 minutes. If I had known that it was going to take Normally Express Service oil change is less than an hour. This time I was there and 1hour and 35 minutes. If I had known that it was going to take so long, I would have come back a different day. I was not happy. More

Dedicated service This dealership goes above and beyond to make sure your vehicle is taken care of properly. If it is not done properly there first time they will make This dealership goes above and beyond to make sure your vehicle is taken care of properly. If it is not done properly there first time they will make sure it is done correctly. They stand by their work and I will be taking my vehicle there from this point on. More

Lease gone bad take 2 Did not have a very good experience with turning in my first leased vehicle. To make a long story short, things did not go very smoothly. I did not wa Did not have a very good experience with turning in my first leased vehicle. To make a long story short, things did not go very smoothly. I did not want to drop a level in the car. The car I received did not have the same features (navigation) as what I previously had. I do need to take some of the blame for not checking it out 100% before I took it home. However when I expressed my displeasure, they contacted me right away and wanted to make everything correct. Got the car back in and they sent it out to a secondary source to put in the navigation/upgraded radio. There are features that were not working properly and I had to drive 40 minutes to the secondary installer and they also had issues. Turns out, now I lose other features associated with the back up camera and the android phone that I have, is not fully compatible when that's is what I said I had. Only works with Apple Play. No hands free calling like it had when initially leased. Clock on car and radio not the same time. Was told the radio isn't really compatible with a Nissan Sentra. Not sure why it was installed. To be fair, there are some features the new radio has that I didn't have before but I guess you have to sacrifice some things I had for other things I didn't want. Now I have to setup an appointment to drive 40 min away again to see if they can fix the voice call button but the other things will still not work. Not sure if it is worth it anymore. More

Oil change Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appre Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appreciate WiFi being available too. Service was explained and car was washed and ready to go when promised. Like that all services are offered but there is no hard upsell on parts or services. Will definitely return. More

Side View Mirror diagnosis The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service rep The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service reps that greeted me. Although I didn't have the required repair completed, I was informed of what needed to be done to fix my side view mirror that unfortunately wasn't designed to fold in to my disbelief. More

great service everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service don everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service done. More

New car after car accident. Everyone was so incredibly nice, welcoming and funny! Great customer service! Matt and Cathy made the experience so great. Both were so kind and expla Everyone was so incredibly nice, welcoming and funny! Great customer service! Matt and Cathy made the experience so great. Both were so kind and explained everything and answered all of the questions I had. More