Gordie Boucher Nissan of Greenfield

Lease gone bad take 2 Did not have a very good experience with turning in my first leased vehicle. To make a long story short, things did not go very smoothly. I did not wa Did not have a very good experience with turning in my first leased vehicle. To make a long story short, things did not go very smoothly. I did not want to drop a level in the car. The car I received did not have the same features (navigation) as what I previously had. I do need to take some of the blame for not checking it out 100% before I took it home. However when I expressed my displeasure, they contacted me right away and wanted to make everything correct. Got the car back in and they sent it out to a secondary source to put in the navigation/upgraded radio. There are features that were not working properly and I had to drive 40 minutes to the secondary installer and they also had issues. Turns out, now I lose other features associated with the back up camera and the android phone that I have, is not fully compatible when that's is what I said I had. Only works with Apple Play. No hands free calling like it had when initially leased. Clock on car and radio not the same time. Was told the radio isn't really compatible with a Nissan Sentra. Not sure why it was installed. To be fair, there are some features the new radio has that I didn't have before but I guess you have to sacrifice some things I had for other things I didn't want. Now I have to setup an appointment to drive 40 min away again to see if they can fix the voice call button but the other things will still not work. Not sure if it is worth it anymore. More

Side View Mirror diagnosis The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service rep The day after Christmas is normally a stressful day, but arriving at Gordie Boucher Nissan was a pleasantry with the professional customer service reps that greeted me. Although I didn't have the required repair completed, I was informed of what needed to be done to fix my side view mirror that unfortunately wasn't designed to fold in to my disbelief. More

Oil change Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appre Stopped in for express oil change. The wait was short and staff friendly and efficient. The waiting room was clean with fresh coffee and snacks. Appreciate WiFi being available too. Service was explained and car was washed and ready to go when promised. Like that all services are offered but there is no hard upsell on parts or services. Will definitely return. More

great service everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service don everybody was professional and courteous. fast service with a smile. I like the no appointment service philosophy. it makes it easy to get service done. More

New car after car accident. Everyone was so incredibly nice, welcoming and funny! Great customer service! Matt and Cathy made the experience so great. Both were so kind and expla Everyone was so incredibly nice, welcoming and funny! Great customer service! Matt and Cathy made the experience so great. Both were so kind and explained everything and answered all of the questions I had. More

service and replace rear brakes on Nissan Altima Service/re Service/repair work was done on rear brakes in timely manner. Recommendation to delay service on front brakes was appreciated. Service rep was courteous. Thank you More

Valued Service Was taken in per appointment time, well greeted. Coffee and pastries while waiting for shuttle. Called to inform me auto had been service and shuttle Was taken in per appointment time, well greeted. Coffee and pastries while waiting for shuttle. Called to inform me auto had been service and shuttle on the way, great! More

Helpful, honest, quick. This dealership is awesome. Scott Foote the sales person and Michael Hanson the GSM were awesome to work with. They know their product and have pride This dealership is awesome. Scott Foote the sales person and Michael Hanson the GSM were awesome to work with. They know their product and have pride in it. They are willing to give suggestions to get you into the right vehicle for you at the right price range. Because we are preapproved the whole process from beginning to end was around 45 min. Working with PJ in finance to finalize paperwork was done quickly and efficiently. I never felt like I was sitting there just to wait nor did I feel rushed. Absolutely incredible. I originally started at Rosen because I have previously got three cars from them. They were terrible after nearly 2 hrs. The sales person there yelled at me and was very rude. She did not know the product. She was also trying to strong arm me into doing something I was not interested in. The worst car sales person I have ever worked with. I left and went to Boucher and was helped immediately. I was never pressured or rushed. They offered me the best options working with knowledge, efficiency and friendliness. This is easily the best Nissan Dealership around. More

Leasing A New Car Kip is the person to go to when looking for and buying a car! He helped me thru the whole process of shopping for a new lease. Such an amazing person! Kip is the person to go to when looking for and buying a car! He helped me thru the whole process of shopping for a new lease. Such an amazing person! More

19 Sentra Joel and Zach did a great job getting me out of a lease I hated for something I loved. Thank you so much for your help. Joel and Zach did a great job getting me out of a lease I hated for something I loved. Thank you so much for your help. More