Gordie Boucher Nissan of Greenfield

The Works on 1/21/2019 Overall, great job. Only reason for not getting the top rating was the length of time that it took. My guess is that due to the holiday, were much bu Overall, great job. Only reason for not getting the top rating was the length of time that it took. My guess is that due to the holiday, were much busier than usual. Great job. Keep it up. More

Quick and painless Made an appointment for oil change and tire rotation. They were running on schedule and had the car back when promised. Did a safety inspection and ex Made an appointment for oil change and tire rotation. They were running on schedule and had the car back when promised. Did a safety inspection and explained what they would recommend going forward. Nice waiting room and a lot of friendly staff. More

Excellent service department Wouldn’t take my Nissan any where else. Duke is the man to see for all service needs, very professional guy! Take my car there for all my automotive n Wouldn’t take my Nissan any where else. Duke is the man to see for all service needs, very professional guy! Take my car there for all my automotive needs!! More

Easy, Quick and Done I went in knowing what I wanted. I was listened to, heard and we bought a car in less than an hour. I was very pleased. I went in knowing what I wanted. I was listened to, heard and we bought a car in less than an hour. I was very pleased. More

It was a typical car buying experience...but James was very helpful while showing me the car. He asked the typical car salesman questions such as, what do you like about the car, what's it going James was very helpful while showing me the car. He asked the typical car salesman questions such as, what do you like about the car, what's it going to take to get you into this car, etc. When I gave James my price during negotiations, General Sales Manager, Mike explained why he couldn't give me that deal ... no problem, I liked the deal that Mike gave me. I was also appreciative that Boucher waited until I could secure my down payment from an annuity account I needed to get the money from. James was in constant contact with me during this time. I asked Mike if I could finance part of the purchase and he said that the minimum was $5500.00. I chose 3 years at $190.00 per month. However, went I came in to sign the paperwork and pickup the car PJ informed me that the minimum was $7500.00 and my payment increased $35.00 so I had to choose a longer time frame to reduce my payment for budgetary purposes. I was also disappointed that Boucher wouldn't offer any warranty (even a 1 year) on their used cars unless, of course, I paid for it, an additional $700.00. I was also disappointed that you only supplied me with 1 key. I had to pay $225.00 to get another key, unacceptable. When I hit submit this review wouldn't let me send it because I didn't hit yes or no if I would recommend this dealership so I hit yes, reluctantly, because there was no middle answer. More

Excellant service. Appreciate the time and effort the staff gave us. Employees were informative. Salesman gave us his personal cell phone number. First time I ever had t Appreciate the time and effort the staff gave us. Employees were informative. Salesman gave us his personal cell phone number. First time I ever had that offered to me. More

Great The dealership has always been very helpful and whatever I was doing the dealership has always given me the best deals and repairs or looking for cars The dealership has always been very helpful and whatever I was doing the dealership has always given me the best deals and repairs or looking for cars whatever it might be. More

Great experience. I got the exact car I wanted at, what I think, was a good price. They honored a discount that another dealer was advertising. I was happy about that. I got the exact car I wanted at, what I think, was a good price. They honored a discount that another dealer was advertising. I was happy about that. More

Service experience I appreciate the advice and care I received from Jessica H. during my visit. #1.She double checked my records and realiz I appreciate the advice and care I received from Jessica H. during my visit. #1.She double checked my records and realized I wouldn't need one of the services that came up. #2, She asked me if I would like the comp. car wash(rather than me having to ask) #3 I decided to add a procedure at the end after everything else had been completed. Jessica made sure my car went right back in and it was completed in a timely manner. And...best of all Jessica was just so pleasant and informative. Thank You Jessica! More

Early in, early out My service adviser was great. I arrived about 30 minutes early and he got me in right away, kept me informed throughout the process and got me out ab My service adviser was great. I arrived about 30 minutes early and he got me in right away, kept me informed throughout the process and got me out about 10 minutes early. That was even with the car wash unit not working and they hand washed my vehicle! Thanks again for another great job in servicing my Nissan Rogue. More