Gordie Boucher Ford of Menomonee Falls - Service Center

MustangGT Just the spring WORKS package.... Robert is my Gordy guy.... Always helpful and courteous... Been working with him for over 15 years.... Very helpf Just the spring WORKS package.... Robert is my Gordy guy.... Always helpful and courteous... Been working with him for over 15 years.... Very helpful for me when upgrading the suspension,shifter and tire purchases. More

Good job; a little long The service dept. seemed to do a good job on my oil change, the only catch was that it took over an hour, even though they were able to take my car in The service dept. seemed to do a good job on my oil change, the only catch was that it took over an hour, even though they were able to take my car in right away. I think what they did should take about 20 minutes - but they do have a decent waiting area with a very good coffee machine! More

Would Really liked to have seen how workers sanitize your vehicle before you get in. Also how workers sanitize before handing you keys and paperwork. vehicle before you get in. Also how workers sanitize before handing you keys and paperwork. More

good very helpfull Rob, was very helpfull and despite my frustrations he was calm and got me taken care of right away so i could still get on with what i had to do Rob, was very helpfull and despite my frustrations he was calm and got me taken care of right away so i could still get on with what i had to do More

Factory Recall Service/Works Oil Change Scheduled appointment to get oil change,tire rotation and have a factory recall done on the block heater,I understood all this work (mostly the block Scheduled appointment to get oil change,tire rotation and have a factory recall done on the block heater,I understood all this work (mostly the block heater could take up to a full day to get done ,dropped the f-150 off at 6:45 am and to my surprise I received a call at 11:30 that all the work including the recall on the block heater was all completed, Great customer service!! Robert and the whole service department up at Menominee Fall are excellent,I've always believed that anyone can sell a vehicle but if you can't back it up with parts and good service then its time to move on but again Gordie Boucher showed why they are #1, great salespeople,excellent service department and customer friendly. More

Works oil change Everything went as planned. No problems. The works oil change coupon is a good value. The timing was great. And i appreciate the car wash. Thanks Everything went as planned. No problems. The works oil change coupon is a good value. The timing was great. And i appreciate the car wash. Thanks More

Oil Change I have always had a great experience at Gordie Boucher of Menomonee Falls. The service department is always helpful and knowledgeable. I went in for I have always had a great experience at Gordie Boucher of Menomonee Falls. The service department is always helpful and knowledgeable. I went in for the "Works" and it was completed in a timely manner with no surprises. I even received a complimentary car wash which was very nice! More

Professional and courteous I dealt with Robert. The service department was efficient, courteous, and professional. I would recommend them to my friends and family. Thank you for I dealt with Robert. The service department was efficient, courteous, and professional. I would recommend them to my friends and family. Thank you for fixing my vehicle so quickly. More

Nothing more than an oil change.. I took my Pathfinder in for an oil change... none of the inspection form was filled out. I have 4 lights on my dash right now, NONE of them were addr I took my Pathfinder in for an oil change... none of the inspection form was filled out. I have 4 lights on my dash right now, NONE of them were addressed with me to try and correct, one being an ABS light. Extremely disappointed with the service department. More

Oil change Service was very good. I brought my car in at 9 and could pick it up sooner than what he had told me earlier in the day. Service was very good. I brought my car in at 9 and could pick it up sooner than what he had told me earlier in the day. More