Gordie Boucher Ford of Menomonee Falls - Service Center

Very Pleasant Service Experience Needed to get in for The Works (oil change, tire rotation, inspection) When I called to make the appointment, I spoke with Robert. He handled that s Needed to get in for The Works (oil change, tire rotation, inspection) When I called to make the appointment, I spoke with Robert. He handled that smoothly. When I came in I was greeted by name by Mercedes. She was so pleasant. The work was completed quicker than I expected. Excellent service. More

Outstanding Service Excellent service from this dealership every time I come here. Mercedes Taft took care of us. We arrived an hour earlier than our scheduled appointmen Excellent service from this dealership every time I come here. Mercedes Taft took care of us. We arrived an hour earlier than our scheduled appointment. Mercedes promptly logged us in and explained what was going to happen. Very knowledgeable. More

Courtesy It is a pleasure to deal with intelligent, thoughtful people; especially when they service the car with an "eye" to its future needs and performance. It is a pleasure to deal with intelligent, thoughtful people; especially when they service the car with an "eye" to its future needs and performance. More

Dead Battery on Escape Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour a Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour at least.Totally happy. More

My car had just over 100K miles on it and I needed to ensure I could use it for another 100K. I called and talked with Mercedes and she helped me with answering any questions I had. I spent ~$2500 on var ensure I could use it for another 100K. I called and talked with Mercedes and she helped me with answering any questions I had. I spent ~$2500 on various items (tires, suspension, battery, etc) and she was very informative on why I needed things thing replaced. She also spent her lunch cleaning my car! She and the mechanics did a good job with my car! Thanks! More

Oil change - 15 minutes, possibly. Tire rotation, 15 minutes - NASCAR can do it in less than 5. Car wash - 5 minutes anywhere. So, why does it take more than 1 hour ?!!? Especially when an appointm minutes - NASCAR can do it in less than 5. Car wash - 5 minutes anywhere. So, why does it take more than 1 hour ?!!? Especially when an appointment was pre-scheduled. More

I arrived early and was taken care of immediately. Thank you very much for helping me out. The waiting room was very clean and comfortable. Fast and fantastic service! you very much for helping me out. The waiting room was very clean and comfortable. Fast and fantastic service! More

I was treated as soon as I entered the dealership. The process to have the recall work done was very prompt. Getting the free loaner was even quicker. Very happy with the whole process. Free car wash was process to have the recall work done was very prompt. Getting the free loaner was even quicker. Very happy with the whole process. Free car wash was a nice bonus. More

Super service! Friendly and very accommodating! They took me to work and picked me up so that I could still be productive while getting my car serviced! took me to work and picked me up so that I could still be productive while getting my car serviced! More

Brake repair Very happy with my service. Staff is very good to customers. Having the shuttle service is also very convenient and helpful. Waiting area is very c Very happy with my service. Staff is very good to customers. Having the shuttle service is also very convenient and helpful. Waiting area is very clean modern with complimentary drinks and snacks. I also come here for my oil changes. More