Gordie Boucher Ford of Menomonee Falls

Great Buying Experience I went in looking to purchase a new Ford Escape, initially visited without scheduling an appointment. I was approached by Tom who asked me some questi I went in looking to purchase a new Ford Escape, initially visited without scheduling an appointment. I was approached by Tom who asked me some questions as to what I was looking for and what features I wanted. After that, he checked stock on both the Falls location and other Ford dealerships. We ended up finding one that was at a different dealership, and were able to get it transferred in by the next day. Went back in a couple of days later, and drove out in a new Escape. More

Highly Recommend. Terry was the salesman that sold me a new Ford Escape. He was very good at answering all of my questions. I had a very positive experience. Terry was the salesman that sold me a new Ford Escape. He was very good at answering all of my questions. I had a very positive experience. More

"Experience Redeemed" Joe Jubran turned a lemon of a past experience into lemonade! Enjoying my new 2015 Escape, and now working with Gordie Boucher. Thank you for provi Joe Jubran turned a lemon of a past experience into lemonade! Enjoying my new 2015 Escape, and now working with Gordie Boucher. Thank you for providing professional customer service and solid product. More

highly recommend We highly recommend Tom at Boucher ford to anyone in the market for buying a new vehicle.We love our new Ford F-150 and will definitely go back to Bou We highly recommend Tom at Boucher ford to anyone in the market for buying a new vehicle.We love our new Ford F-150 and will definitely go back to Boucher and ask for Tom or Milan when buying our next vehicle.Tom was very detailed in explaining everything our new truck has to offer and made sure we left with no questions.Very friendly and helpful! More

Love my ford Have bought and leased vehicles through Goldie Boucher and have always had a great experience. Joe J. Has given us terrific service finding exactly wh Have bought and leased vehicles through Goldie Boucher and have always had a great experience. Joe J. Has given us terrific service finding exactly what we are looking for and all the staff are very helpful and friendly keeps us coming back . Thank you all More

Thanks to Jeff for trading out my old Edge for my New 2014 Edge, loving it. Thanks for making my buying experience a great one! to Jeff for trading out my old Edge for my New 2014 Edge, loving it. Thanks for making my buying experience a great one! More

A+++ Great Dealership and Salesman Recently purchased a new F-150 from Boucher and my salesman, Dave, was fantastic. No pressure, found exactly what I was looking for, and made the pro Recently purchased a new F-150 from Boucher and my salesman, Dave, was fantastic. No pressure, found exactly what I was looking for, and made the process painless and the financing manager definitely worked hard to get me the best deal. They also gave me a fair value for my trade-in, which isn't very common these days. i would definitely recommend them to my family and friends! More

Gordie Boucher Ford experience I was in the market for a pre-owned Ford F-150 truck. Gordie Boucher Ford of Menomonee Falls had a nice 2011 Lariat Super Crew in stock. Called to inq I was in the market for a pre-owned Ford F-150 truck. Gordie Boucher Ford of Menomonee Falls had a nice 2011 Lariat Super Crew in stock. Called to inquire about vehicle. Staff was very courteous and knowledgeable of the vehicle I was looking at. I visited dealership to look at the vehicle and was met by sales staff Joe Jubran. He welcomed me and made the process of reviewing the vehicle and eventually taking it overnight for a test drive effortless. No pressure. I did eventually purchased this vehicle and felt the price I received as very fair. I would definitely recommend this dealership for your next auto or truck. More

I have dealt with multiple dealerships over the years, and after being jagged around for the millionth time, I walked into Gordie Boucher Menomonee Falls, six years ago. Right off the bat, I felt welcome and after being jagged around for the millionth time, I walked into Gordie Boucher Menomonee Falls, six years ago. Right off the bat, I felt welcome and knew these guys were straight shooters. I did not feel as though someone was trying to pull something over on me, which I felt at other dealerships. I leased a new Ford Explorer six years ago and there wasn't a question in my mind where I was getting my next vehicle. I just turned my Explorer in and I leased a new Ford Expedition. I will never go to another dealership, as long as the staff continues to treat their customers with respect. Kudos to all! More

Absolutely HANDS DOWN the worst experience I've ever had a dealership! After 7 repairs in a few months, the dealer said they had my front end fixed. After using the truck's 4 wheel drive for the first t had a dealership! After 7 repairs in a few months, the dealer said they had my front end fixed. After using the truck's 4 wheel drive for the first time - my ENTIRE WHEEL assembly fell off the truck and the service department refused to cover any repairs! The service manager Mike Schultz compulsively LIES and makes constant excuses for the multiple visits, lost parts, damage to the vehicle, etc. Some other issues with this dealership; They damaged my hood and front of the truck - then tried to cover it up with a dab of touch up paint. The actual repairs needed to fix this cost over $600! They made up excuses as to how this happened and to why they 'touched it up' The mechanic FORGOT to tighten the bolts on my driveshaft causing the entire shaft to FALL OFF the truck while driving. I'm lucky I was not injured or didn't cause an accident. Complete lack of quality control. 4 TIMES - they lost wheel covers after doing repair work on the wheels. How hard is it to make sure they are properly snapped on? Multiple repairs for the same issue - it takes a minimum of 3 visits to get any repair done - again the service manager makes nothing but excuses! There are plenty of good honest dealerships out there - PLEASE AVOID GORDIE BOUCHER!!! More