Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center
Always very courteous and knowledgeable. Let me know there was a shuttle available if I could not arrange transportation. Advised me if I left the car I could save getting new key cut. there was a shuttle available if I could not arrange transportation. Advised me if I left the car I could save getting new key cut. More
Service was excellent I would decibels go back. The staff was friendly and knowledgeable. The show room was clean and the waiting area was too was friendly and knowledgeable. The show room was clean and the waiting area was too More
Bradford was an excellent communicator. My car needed a new engine which was under warranty and Bradford was the service man I worked with. From the very beginning he was clear and concise i My car needed a new engine which was under warranty and Bradford was the service man I worked with. From the very beginning he was clear and concise in his communication with me. He did everything he said he was going to do thereafter, including staying in touch with me each step of the way so I knew what to expect. It was an unfortunate inconvenience but the customer service I received made it a good experience. More
Thank you, the quick response in getting my expedition repaired. Also Bradford my service writer went above and beond , too complete this work on time and below budget , thank you Bradford. They need more repaired. Also Bradford my service writer went above and beond , too complete this work on time and below budget , thank you Bradford. They need more good people like you. Thank you , one happy customer John Ventura. More
At first they did not have my information because Haley in service didn’t fix it from the last appointment. Brad fixed it for me and the appointment went well. At first I was upset it wasn’t fixed at the l in service didn’t fix it from the last appointment. Brad fixed it for me and the appointment went well. At first I was upset it wasn’t fixed at the last appointment More
Danny is the best service writer! Every time I visit he remembers my name and treats me like a person, not a number. Will continue to service my cars here. remembers my name and treats me like a person, not a number. Will continue to service my cars here. More
Was able to get an appointment when I wanted to. Got me in when they said they would. Took less time than they estimated. Everybody I talked to there was very helpful especially Danny in the Service Depart in when they said they would. Took less time than they estimated. Everybody I talked to there was very helpful especially Danny in the Service Department. Thanks Boucher Ford. More
Attentive and efficient. Rear brakes were taken care of and all of my questions were answered in a way that I could understand. Thank you and all of my questions were answered in a way that I could understand. Thank you More
disappointed in no mask policy for employees Went in for an oil change and tire rotation. Very disappointed that your service people ,the ones that I had direct contact with, were not wearing ma Went in for an oil change and tire rotation. Very disappointed that your service people ,the ones that I had direct contact with, were not wearing mask It really isn't possible to stay 6 feet away from everyone in the service bay. I did have a mask on , was the only one. More
Very professional and stress free. Bradford was excellent to work with very kind and thoughtful walked me through everything that was going to happen during the service. Thank you Bradf Bradford was excellent to work with very kind and thoughtful walked me through everything that was going to happen during the service. Thank you Bradford i will request you next time. More