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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,208 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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June 28, 2020

Always very courteous and knowledgeable. Let me know there was a shuttle available if I could not arrange transportation. Advised me if I left the car I could save getting new key cut. More

by DIROSE1950
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review!

June 28, 2020

Service was excellent I would decibels go back. The staff was friendly and knowledgeable. The show room was clean and the waiting area was too More

by WOODWORKINGDREAMS
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Opas
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

June 27, 2020

Bradford was an excellent communicator. My car needed a new engine which was under warranty and Bradford was the service man I worked with. From the very beginning he was clear and concise i More

by Jmoran10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

June 27, 2020

Thank you, the quick response in getting my expedition repaired. Also Bradford my service writer went above and beond , too complete this work on time and below budget , thank you Bradford. They need more More

by JOHNPV0
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled you enjoyed your experience with us, John! We hope to see you again in the future!

June 26, 2020

At first they did not have my information because Haley in service didn’t fix it from the last appointment. Brad fixed it for me and the appointment went well. At first I was upset it wasn’t fixed at the l More

by RN0325
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Brad could fix the issue and provide you with a positive service experience. Thank you for sharing!

June 26, 2020

Danny is the best service writer! Every time I visit he remembers my name and treats me like a person, not a number. Will continue to service my cars here. More

by JLEONARD04
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for continuously choosing Boucher!

June 26, 2020

Was able to get an appointment when I wanted to. Got me in when they said they would. Took less time than they estimated. Everybody I talked to there was very helpful especially Danny in the Service Depart More

by lngndrfb1
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

It's our pleasure!

June 26, 2020

Attentive and efficient. Rear brakes were taken care of and all of my questions were answered in a way that I could understand. Thank you More

by fiveredrwe
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to write this review!

June 20, 2020

disappointed in no mask policy for employees Went in for an oil change and tire rotation. Very disappointed that your service people ,the ones that I had direct contact with, were not wearing ma More

by GPKENOSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
June 20, 2020

Very professional and stress free. Bradford was excellent to work with very kind and thoughtful walked me through everything that was going to happen during the service. Thank you Bradf More

by GEOFIRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas
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