Gordie Boucher Ford of Kenosha - Service Center

i call and that same day i got service for my truck, xxx soon as i got there i was recieve very friendly and the job was super quick, am very satisfy with the service and the greeting soon as i got there i was recieve very friendly and the job was super quick, am very satisfy with the service and the greeting More

Service I'm so glad that I can just set up a maintenance/service through email. Every time I set up a service appointment, Lindsay is very nice to talked and I'm so glad that I can just set up a maintenance/service through email. Every time I set up a service appointment, Lindsay is very nice to talked and deal with. Her team does a wonderful job for both our service cars - 2014 Forde Edge and 2017 Ford Fusion. Good JOB everyone! More

I'm really disappointed with the service I received. They had my truck all day. I took it in for a oil change, tire rotation, and still having problems with it clunking when it shifts sometimes. They said th had my truck all day. I took it in for a oil change, tire rotation, and still having problems with it clunking when it shifts sometimes. They said they test drove it a few times and didn't notice anything. When I got it back, they had only put 11 miles on it. When Mike brought my vehicle to me , I said " I don't know how they could have tested it with only putting 8 miles on it". He said I guess that's all the time the mechanic needed to test it!!!! Still has the hard shifting. The last time they took it out was because I had them reset the personal memory . So I could have it relearn me. So that made a total of 11 miles. The last time it was there they updated the computer and it just changed the way it shifted and now still shifts hard. More

Larry was fantastic he gave me.constant updates and saved me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way me money! The service team was willing to help me.find my extra warranty and were great at teaching me along the way More

Issue with door latch on my Ford Edge Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Al Brought my vehicle in because my driver’s door latch was faulty and caused my dashboard lights saying the door was ajar coming on during operation. Also this caused my interior lights being on and my doors not locking. Bradford Titone wrote up my vehicle, checked to see if this part was covered under my e tended warranty. Before any work was done Bradford phoned explaining what needed to be done, what the costs to me were and asked for my approval to proceed with the work. My vehicle was ready the next day and is working perfectly. My salesman, Wade Johnson checked in with me before leaving the dealership to check if I was satisfied with the work. Tremendous job everyone involved. More

Fabulous customer service! Got in right on time, friendly, knowledgeable. Easy check in process. Good explanation of service to expect. Service was completed in a timely manner and check out was fas friendly, knowledgeable. Easy check in process. Good explanation of service to expect. Service was completed in a timely manner and check out was fast and simple. More

Excellent Service I had an issue with the electric vacuum pump on the brakes and they advised me that the parts and labor was still under warranty. I was very happy wi I had an issue with the electric vacuum pump on the brakes and they advised me that the parts and labor was still under warranty. I was very happy with the outcome...no charge. I found this dealership to be "old school" friendly and I will deal with them in the future. More

It is All that and some. I have to deal with this dealership cause thay are polite and on there job. Great work and honest!!! dealership cause thay are polite and on there job. Great work and honest!!! More

very efficient. just wish they wore masks as unable to maintain 6 feet distance with paperwork/key exchanges. booked time on line which worked well maintain 6 feet distance with paperwork/key exchanges. booked time on line which worked well More

Service Quick and easy appointment set up, texting and shuttle service available. They can service my Dodge, Chevy and my Ford with competence. i love this Quick and easy appointment set up, texting and shuttle service available. They can service my Dodge, Chevy and my Ford with competence. i love this place. More