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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,208 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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August 03, 2020

I am very pleased with the service experience I had recently you really redeemed yourself from the last fiasco I really doubted your technicians abilities More

by J.tripodi72
Recommend Dealer
Yes
Employees Worked With
I do not remember the advisors name
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to make your recent experience with us a positive one!

August 03, 2020

bad did not my truck fix after hour and 30 minutes the technitian could not find the problem with the back up camera and the muffler water that have a hole said that was normal!! no muffler has a rusty ho More

by JORGE_KOKE69
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Gordie Boucher Ford of Kenosha responded

Jorge, we are disappointed to hear you had a negative experience with us. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can make things right.

July 30, 2020

Have been very helpful with factory issues from my car...always helpful and open to fixing warranty issue. Pleasant staff, nice waiting area which eases the discomfort of waiting. The only downside is More

by HAFDECK
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate your feedback and review. Please reach out to us anytime if there is anything we can assist you with moving forward.

July 30, 2020

Ford Service Danny in the service department is always helpful when I have my Escape serviced. He explains the current condition of my vehicle and any necessary r More

by kareng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

July 28, 2020

Fantastic The service experience was fantastic. Service manager and advisors are always very polite and will advise me on any other service needs required. The More

by NMCONFORTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for this wonderful review!

July 27, 2020

GREAT SERVICE ! VERY FAST AND VERY PROFESSIONAL. CALLED AND TALIKED TO US ABOUT WHAT WAS GIOING ON WITH MY CAR TIRES; HE WAS VERY NICE TO WORK WITH More

by Stevedeb13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Steve!

July 24, 2020

Top Service! As always the Gordie Boucher Ford Team of Kenosha meets, great, and shows true concerns for their customers. I have a VIP feel from the entire team at More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the 5-star review!

July 24, 2020

Regular maintenance plus questions Mike was very helpful, as always. I will be scheduling another service call very soon for a problem with the puddle lights. Mike researched what my More

by JMPURDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

July 23, 2020

These people were awesome! They were able to fix a very difficult problem and went out of their way to accommodate me while my truck was in the shop. I highly recommend bringing your vehicle here for servi More

by MOSQUITO6906
Recommend Dealer
Yes
Employees Worked With
Larry, the service tech on my truck
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the recommendation and review!

July 21, 2020

Awesome Work Brought my 2017 F150 truck in for an oil change, tire rotation and mutli check inspection. Danny was super nice and courteous. They got my service don More

by MKAMIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Aug 21, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the recommendation!

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