Back

Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,205 Reviews

1,205 Reviews of Gordie Boucher Ford of Kenosha - Service Center

Sort by
August 27, 2020

I was very happy with my experience. Mike was friendly, very knowledgeable and thorough. The entire experience from checking my car in to checking out is always a pleasant experience. More

by AFILSTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

It's great to hear you enjoyed your experience with us!

August 27, 2020

Bradford did a great job at getting me and my mom in and out in a timely manner! He was very personable and professional and we appreciated his kindness and sense of humor! More

by SSpielmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled Bradford provided you and your mom with an enjoyable experience with us!

August 21, 2020

They recommend service that you already had done to try to make more money. Ex 60,000 service. Not sure I if I should believe their other recommendations for service More

by HEATHERS926
Recommend Dealer
No
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Gordie Boucher Ford of Kenosha responded

Heather, we are disappointed to hear we were unable to provide you with a 5-star experience. Please reach out to our Service Manager, Belal Barakat, at 262-297-0700 so we can discuss this further and make things right.

August 20, 2020

Haley was very nice and courteous. Work was done in a timely manner and we didn’t have to sit around and waste our day. More

by DEBBIEDOLL256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled you had a quick and efficient service visit with us, Debbie!

August 20, 2020

I was there for an oil change, tire rotation and vehicle inspection. Everyone was really friendly and courteous .I would highly recommend Boucher Ford to friends More

by MKAMIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the recommendation!

August 19, 2020

Great service visit. Work was done quickly and as promised. The phone call advising of completion of the work was before I expected it! Thank you More

by JWZESZUTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review and feedback!

August 19, 2020

Haley was awesome, friendly, responsive and courteous. She actually came out to find me in the new car lot to let me know about my vehicles service. More

by AJBI.ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

August 18, 2020

I was greeted very nicely and Michael was very professional and courteous. Service was done quickly and I was done in a short amount of time. Very satisfied. More

by Plohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy you were satisfied with your service visit with us!

August 15, 2020

Brought my 2011 Escape in for a recall with fuel system on Aug 12. Now the vehicle has difficulty starting. Issue started the same day. I use to just turn the key and it would immediately turn on. Now i More

by RICKTORREZ
Recommend Dealer
No
Employees Worked With
Michael Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Rick, please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss this situation further and resolve this to your satisfaction as soon as possible. Thank you for bringing this to our attention and we hope to hear from you soon.

August 14, 2020

Above and Beyond Todd always goes above and beyond when it comes to providing service to my work truck. He knew I needed it by a certain time frame and he stayed sever More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Grubb
Aug 20, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Shane!

...
93
...