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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,205 Reviews

1,205 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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September 16, 2020

Danny was very professional and friendly and explained everything that was going to be done. He came and explained what was done afterwards and that everything was good. No maintenance needed More

by MKAMIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

September 16, 2020

No, since your stupid review has demanded I right 25 words in order to close this stupid window out it will be the last time I ever fill one out for you !!!! More

by SCOTTBRYANT34
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
September 14, 2020

Between the sales guys who helped me find the the drop off box to the service department that got it diagnosed and repaired as soon as possible you guys were great thanks Sal for having a great team . More

by james martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

James - thank you for the kind review!

September 14, 2020

My 2019 F150 was in for repair 2 months ago. It still has the same problem and they cannot figure out what is wrong? This will be my last Ford. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Gordie Boucher Ford of Kenosha responded

Mike - thank you for sharing. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 if you would like to discuss this situation further.

September 14, 2020

The staff is always courteous and helpful. The work is done in a timely manner. When you get you vehicle back they go over everything that was done. Thank you you guys are great! More

by Straton24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Trimmer, Danny Rivera
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

We appreciate the 5-star review!

September 12, 2020

Always do a good job. Pleasant people doing greeting, writing work orders. Price is great. Able to make appointment. Friendly staff. Close to my work. More

by JSNERSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

September 12, 2020

Always friendly and make sure I am aware of all the savings and or coupons available. Made sure I was satisfied with the work completed. More

by leipdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled you were satisfied with the service done on your vehicle!

September 11, 2020

We always get a prompt result when we call for service to our vehicles from Gordie Boucher Ford of Kenosha. We also don't hesitate to recommend this garage to our Ford owner vehicle friends. More

by MARYMEYER720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Duchat
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your review and recommendation, Mary!

September 11, 2020

The service department was great. The service Tech explained everything of the work done on my Jeep. He also explained the additional work that will be needed on my Jeep. More

by WACSAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

September 10, 2020

Very friendly and with the virus good protections. Explains results well and price is within the budget. Will continue to use this Dealership in the future More

by RBOWER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Sep 11, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

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