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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,207 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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October 05, 2020

Quick, easy, and affordable pricing. Danny provided excellent service and wasted no time getting the job done! Very enthusiastic and very customer oriented. Will be back for major repairs! More

by Scott E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Scott - we look forward to your next visit!

October 05, 2020

The team was very friendly and got me in at scheduled time. They alerted me to areas that needed to be addressed soon and everything that had been addressed that day More

by SKOOTER50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience with us!

October 05, 2020

Every one was extremely nice and helpful. Quick service and great customer service. I had never been to this Ford dealership before and they made the process easy and painless. More

by Dwshnnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the positive review!

October 02, 2020

Friendly...and helpful. It was an oil change so other than that there is not a whole lot to talk about. Asking for a minimum of 25 words on your survey is redundant. More

by CONNIESMITS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

October 01, 2020

The service department did a great job. Mike got me in on short notice because my warranty was about to expire and the guys in the shop did a tremendous job troubleshooting and repairing my car. More

by Scott
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

October 01, 2020

Always the best customer service, he kept me updated with everything going on with my car and gave me a package deal on changing my oil etc... More

by KALEOLANI2289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review!

October 01, 2020

Belal Barakat and his service team are the best thing that has happened to the cars and trucks in our family. We can always count on quality, friendly service with an explanation of the work being peform More

by PAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey, Haley Van Buren
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

September 29, 2020

Extremely friendly and helpful service advisor. Always explain me what’s needed and updates on the progress of its taking longer than expected. Would never take my vehicles anywhere else. More

by king.todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 01, 2020 -

Gordie Boucher Ford of Kenosha responded

Todd - thank you for the positive review!

September 29, 2020

We were treated well and the whole experience went as planned. Michael confirmed everything that needed to be done and gave a nice summary of the service when it was time to pick up the vehicle. More

by DSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a positive experience with us! We hope to see you again in the future!

September 28, 2020

Polite, friendly service. The service was done in a very timely manner. I appreciated the tables and chairs outside, so I could wait outdoors. Thanks More

by Rosieleuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 01, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

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