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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,208 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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October 15, 2020

Bradford was fantastic. They finally fixed my truck with the fourth alternator install. Thank you! Let me use a real truck as a loner and made sure my truck was fixed correctly. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to let us know about your experience, Mike!

October 14, 2020

Great Service, really appreciate the professionalism. Thorough explanation of all the services performed. The service was very fast and I was in and out within an hour. More

by bmraz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

October 13, 2020

The servis people are great to work with. They got my vehicle in quickly for it's oil change and the work was completed just as quickly. More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Grubb, Lindsay Opas, and Trevor
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing, Bob!

October 11, 2020

Fantastic service and very friendly people. They did a great job and had my vehicle ready in a timely matter. Would recommend to my friends and family. Michael is a fantastic service rep! More

by MIKEGOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Mike - we appreciate the review and recommendation!

October 10, 2020

Top service. In and out with a complete vehicle report. Service advisor available with no delays. She even sent out an email with the status of work with estimated completion time. More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Haley was transparent throughout your service!

October 08, 2020

Michael Yager was very friendly and professional. He thoroughly explained the 30 mile service, gave me a realistic time frame for completion and worked with me to get the price. Transportation was provi More

by edpb4y2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

October 08, 2020

They were fast and efficient. They even called my corporate to get the approval for the new tires on the car. Offered me a shuttle to get back home as well. More

by TBSURGICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

October 07, 2020

The service provided to me from this dealership was exceptional. From booking the appointment to the moment I arrived and left the dealership I felt valued and that they really was concerned about my More

by GCOVINGTONIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a positive service visit with us!

October 07, 2020

Q u I c k , f r I e n d l y s e r v I c e w I th a smile. More

by DLASKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review!

October 06, 2020

Friendly staff. Detailed report of work done on my car and Recommendation of what it needs. I always go to Ford dealer for any services. More

by AUDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 06, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

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