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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,208 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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October 31, 2020

The Gordie Boucher Ford of Kenosha Service Department provided the Works Package on my 2010 Ford Fusion. They did so quickly and courteously. My car was completed when promised. More

by MARK7852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Nov 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a quick and efficient service visit with us, Mark!

October 30, 2020

Haley did a fantastic job expediting my service requirements. On time and efficient. I was updated on the progress which was very much appreciated. Thank you More

by RUSSELL.IVORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 05, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure, Russell!

October 29, 2020

The service great and fast the people was friend and out going to the time like this please keep up the great work to your consumer More

by CRYSTALOLSON7778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren, Danny Rivera
Nov 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review, Crystal!

October 28, 2020

The service is always great at Gordie Boucher Ford in Kenosha. Mike was a big help on the phone and Bradford was very accommodating at the shop. Thank you! More

by TCMCBRYDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We are glad you had a positive experience with us.

October 27, 2020

Oil change was quick and easy. Danny took the time to explain the overview of the service at the end as well as helping me use my FordPass rewards to pay. More

by Ryanmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad Danny was able to explain to you your FordPass Rewards. If you have any further questions, don't hesitate to reach out, Ryan!

October 20, 2020

Boucher is a great dealer and have had great experiences with them. Service advisors are polite and informative. I would recommend them to anyone buying or servicing a car. More

by JBRESLOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review and recommendation!

October 16, 2020

Mike always great me with a smile and listens to my concerns. He assures me that the issue will be handled and he updates me every step of the service status. I enjoy a service department that does all More

by SANFORD.MCLAUGHLIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

October 16, 2020

Bradford Titone was professional and courteous. He took time to explain the services both needed and recommended. The service repair for a recall was completed in a reasonable time. More

by TreeStump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

October 15, 2020

Friendly service, didn't smell any oil when we drove away, no problems. Very efficient and thorough. Will I get notified with any specials? Glad they were able to get me in at a good time. More

by S_KOMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-stars!

October 15, 2020

Fast service, responsive to my need in turning service around to meet my schedule. Great staff. fast, efficient and a pleasure to do business with. More

by Dete Development, llc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Opas
Oct 28, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing! We hope to see you in the future!

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