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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,118 Reviews
Call Service Center (800) 218-3243

1,118 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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April 20, 2024

Had did a great job. Excellent communication. Great customer service. Would definitely recommend. Good turnaround. More

by jnstan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi
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Apr 22, 2024 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

Apr 22, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

April 20, 2024

The staff were very helpful and courteous. I really appreciated the promt, thorough video update. More

by mgj.home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah in the service dept.
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Apr 22, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

April 18, 2024

The service lady i had dealt with was awesome. Everything was great done in a reasonable time. Appreciate it. More

by WILLIAM.KLEINMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a lady in service that I dealt with can’t recall her name
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Apr 19, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review, William! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

April 17, 2024

This was the first time I had been to this dealership they treated me like a person they gave me a great service and I appreciate it More

by sbusy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Belal and our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

April 16, 2024

Scheduled an appointment very quickly . Was able to leave the vehicle overnight for early morning. More

by sschuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

April 12, 2024

I really liked the video that they are doing on telling me about my car. More

by Suepbrown52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

April 11, 2024

Not the fanciest service center, but they make up for it with the people. Always helpful and go above and beyond. I have used several dealerships, this is my standard goto now. More

by Mitch808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mitch, and don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

April 10, 2024

Karen took car of me thank you thank you thank you thank you thank you More

by junus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
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Apr 11, 2024 -

Gordie Boucher Ford of Kenosha responded

HI Junus, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for the great rating and please come back to see us again.

April 09, 2024

Very sto get things done. Add my car four eleven days for a little camera thing More

by KENOGUY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

April 06, 2024

We are from Florida, this by far is the best service received anywhere ! Very pleased with all service personnel. More

by Mdelgado82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Apr 07, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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