Gordie Boucher Ford of Kenosha - Service Center

Very professional, reliable, friendly and helpful and most of all honest! Keeps me informed does good work! Does not push you for repairs that are not necessary! most of all honest! Keeps me informed does good work! Does not push you for repairs that are not necessary! More

Very accommodating and friendly. They always make my visits there pleasurable. They have made me feel like I am a part of their Boucher family. visits there pleasurable. They have made me feel like I am a part of their Boucher family. More

Follow Up Survey This is an online service review. This is a volunteer follow up after the recent service that was performed on my truck earlier this week. This is an online service review. This is a volunteer follow up after the recent service that was performed on my truck earlier this week. More

Service Error My vehicle battery died one month after the service department did not recommend an upgrade at my last service appointment. Needed to get jumped and a My vehicle battery died one month after the service department did not recommend an upgrade at my last service appointment. Needed to get jumped and a brand new battery put in. 2 weeks later the brand new battery failed and needed a replacement. Wasn't until I was checking out that the service rep told me that at anyone of the last 3 appointments I had in the last month and a half that I should have done my "big" 60,000 mile service and tune up. That is just poor customer service to daily to mention the battery or the major service to a customer who has been in repeatedly. More

Was happy to get in within 24 hours on my day off.I had a recall and a 60,000 mile service plus an oil change..I appreciated Mike Y. calling to get my approval before performing the needed brake replacement. recall and a 60,000 mile service plus an oil change..I appreciated Mike Y. calling to get my approval before performing the needed brake replacement. More

My focus needed a coolant change and had Boucher Ford do the work. Once again they did an excellent job. They did it in a accepted amount of time. The service people were extremely considerate and made sure the work. Once again they did an excellent job. They did it in a accepted amount of time. The service people were extremely considerate and made sure everything went smoothly. More

As always, the service department at Geordie Boucher Ford of Kenosha was fast, efficient and professional from booking appointment to checking out. Thank You Guys! of Kenosha was fast, efficient and professional from booking appointment to checking out. Thank You Guys! More

Dropped my car off on a Sunday and called early Monday morning and they got it done that day. Called me with updates and prices and got it done quick without me making an appointment. Excellent care! morning and they got it done that day. Called me with updates and prices and got it done quick without me making an appointment. Excellent care! More

The staff is always very friendly and willing to listen to any concerns you might have. Thanks for helping to keep my car on the road. to any concerns you might have. Thanks for helping to keep my car on the road. More

Scheduling ease You can make general appointments on line which is very convenient and you can get one relatively quick. The staff was courteous and friendly. They al You can make general appointments on line which is very convenient and you can get one relatively quick. The staff was courteous and friendly. They also are very accommodating when trying to make appointments for other services. More