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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,118 Reviews

1,118 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 17, 2020

Service rep was know how to describes what’s I need and know for now and future. I could understand current conditions of my car after his full explanations. Great service and thanks. More

by BYUNGHAN1
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy we could make your experience a positive one!

January 16, 2020

Scheduled Maintenance I called for an appointment and was scheduled for the next day. That's quick. I pulled in for my appointment and was taken care of immediately. I rela More

by MBEEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 17, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to provide you with quality service and snacks! We hope to see you again!

January 15, 2020

I received excellent service and in a timely fashion. I would recommend this dealership to anyone needing service to their vehicle. I was able to get it right away and have my service done. More

by denjenhill
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the recommendation!

January 14, 2020

I was attended to quickly and the oil change was done quicker than I had expected. I will continue to return for all of my service needs. More

by NURSEKRISTY74
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We really appreciate you taking the time to leave this review! We look forward to seeing you again soon!

January 14, 2020

Have purchased two F150s over past years and will again. Sales team knowledgeable, courteous, and respectful. Service team is just as good. I have recommended several family members and friends and will con More

by HUGH.MC
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are so thrilled you have had success with both our Sales and Service Departments! We hope to see you again soon!

January 13, 2020

Brake lights Danny Rivera is a very professional and thorough Service Rep, My experience was accurately laid out and performed as projected, with no pricing surp More

by MEMCGUIRE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled to hear Danny was able to be trustworthy and transparent throughout your service experience with us! That is the kind of service you should always expect at Boucher!

January 13, 2020

Top Service! The entire Gordie Boucher Ford Team of Kenosha is very helpful and willing to assist all customers. I am totally satisfied with the services rendered. More

by SANFORD.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Thomas, Martin Alessi, Ricky Higgins, Haley Van Buren, Danny Rivera
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you are appreciative of the service Boucher prides itself on!

January 11, 2020

Was very easy to redeem my free oil change! The employees that were working in the service department were friendly and fast! —Thank you so much! More

by AMYMERCADILLO
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a good and speedy experience with our Service Department, Amy! We hope to see you again!

January 11, 2020

I purchased a used 2018 Explorer Sport from Boucher. This visit to service was for my first oil change. How did it go. Well not good. The tires were left low on air. Three to four pounds low each. The wh More

by DCIMER
Recommend Dealer
No
Employees Worked With
Haley Van Buren
Jan 15, 2020 -

Gordie Boucher Ford of Kenosha responded

We are very disappointed about the situation you have described. Unfortunately, we are unable to find your name in our system. When you have the opportunity, please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can rectify this issue. We hope to hear from you soon.

January 10, 2020

Friendly quick service. I stopped in on my lunch hour to schedule an appointment. They got me in right then. In and out in under an hour. Thank you! More

by KROGMANTIM
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Jan 10, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to fit you in and take care of your vehicle's needs in a timely manner! We look forward to your next visit!

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