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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,208 Reviews

1,208 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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May 06, 2020

Professional Happy with work performed on my f150, scuttled me home and picked me up when work was done. Will keep taking my truck when service is needed to Bouche More

by RANDMAR5153405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry for the shuttle sevice
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

It's gratifying to hear you were satisfied with the service done on your F-150!

May 06, 2020

oil change The service was great and very quick. Faster than I thought it would be. Haily was great and I got in quicker on the schedule than I thought I would More

by LHLADILEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Cooper, Haley Van Buren
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

May 05, 2020

Everything was as expected. We purchased our vehicle on Friday and brought it in for the xzilon application on Monday. We were provided a nice loaner vehicle for the day. More

by LOW OVERHEAD
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Cooper
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

We are very happy you had a good experience with us!

May 01, 2020

I’ve used this service department once before and was satisfied with the work done, but always felt like they were trying to add as much work as possible. Like not asking if I want the recalls taken care More

by Here
Recommend Dealer
No
Employees Worked With
Danny Rivera
May 26, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to let us know about your experience. Reviews such as yours help us determine what can be worked on here at the dealership. We really appreciate your feedback. If there is anything else we can do for you, please contact us at 262-697-0700.

April 30, 2020

Everything was great. Service manager was very helpful. They got me in right away and everything was done in a timely manner. Thanks for all your help guys. More

by Shannon.carpetsplus
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Shannon, thanks for the review!

April 30, 2020

The service was very good when I came in to get my oil changed. Everyone was professional. It looks like the correct precautionary steps were taken for covid. I will definitely be back. More

by GINOJA
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We look forward to your next visit!

April 30, 2020

Knowledgeable and friendly staff. Answered all of my questions with the information I needed. Thanks to Danny. Work was done within the timeframe estimated. Overall very happy and will return. More

by SKISHOMEREPAIR
Recommend Dealer
Yes
Employees Worked With
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

We are happy to hear you were satisfied with your visit!

April 29, 2020

Everything was done quickly and efficiently. I always have good service at the Ford dealership. I'm glad I can get in quickly and easily. More

by DR_K_PETERSON
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind review!

April 28, 2020

Very informative and polite. Kept me up to date on the status of my vehicle. I didn’t feel like I was endlessly waiting in the lobby as with other places. More

by M.ECHEVESTE
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for sharing!

April 28, 2020

Oil Change Danny was great. He explained everything to me to where I could understand it. Thank you for the awesome service. I am glad they turned this place aro More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
May 04, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the opportunity for us to go the extra mile and make things right! We appreciate your business and loyalty, Christina! Please don't hesitate to contact us if there is anything else we can do for you!

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