Gordie Boucher Ford of Kenosha

Easy, they picked up the car and dropped it off. The update to the car was well done The update to the car was well done More

it was a nice experience and I will be back for more service in the future service in the future More

I liked the way Todd came out and explained things to me. I will come back to the fleet division from now on. I will come back to the fleet division from now on. More

Love the customer service. Also love the videos that I receive of the progress on vehicle Also love the videos that I receive of the progress on vehicle More

Professional and attentive. Provided updates and assisted with a loaner. Service was clean and all indoors so that was nice. Provided updates and assisted with a loaner. Service was clean and all indoors so that was nice. More

Great customer service. Kept me informed throughout my service work. Appreciated that they were able to accommodate my work schedule. Kept me informed throughout my service work. Appreciated that they were able to accommodate my work schedule. More

Mike Yager was super helpful with work for my car. He knew exactly what was wrong and pointed me in the right direction! He knew exactly what was wrong and pointed me in the right direction! More

Affordable and courteous They were ready when I got there and got the work done quickly and got the work done quickly More

I regret buying my truck from Gordie Boucher Ford of Kenosha. I purchased a 2025 Ford F-150 Platinum with 2,700 miles, and unfortunately my experience after the sale has been very disappointing. A Kenosha. I purchased a 2025 Ford F-150 Platinum with 2,700 miles, and unfortunately my experience after the sale has been very disappointing. After purchasing the truck, I discovered that one of the options listed on the WINDOW STICKER was not actually installed on the Truck. I contacted the dealer and requested that the missing option be installed, since the price I agreed to was based on the truck having all of the options listed on the window sticker. My request was denied unless I paid for the option again. The dealer already had the part, and the installation would have taken roughly 1–2 hours of labor. This likely would have cost the dealer around $200–$300, yet they still refused to honor what was listed on the window sticker even after I spent over $70,000 at their dealership. The only reason I chose this truck over another brand new one was because of the additional options listed on the window sticker. If an option is missing, that must be disclosed before the transaction so i can make an informed decision and the price can reflect the actual options available on the truck. After numerous emails and messages, it became clear that the dealer would not honor or install the missing option. The back and forth was simply a waste of time. Additionally, after the purchase I noticed a large scratch on the side of the truck and an issue where the driver’s door window does not go up unless you pull it up by hand. I did not bring these issues to the dealer, as I missed them at the time of purchase and did not expect such problems on a 2025 truck with such low mileage. My only request was to have the missing window-sticker option honored, and even that was declined. Overall, I am very disappointed with how this dealership handled a simple and reasonable issue. It feels like once the transaction was completed, you are no longer valued as a customer. More

Seriously no idea why I ever brought my fleet of vehicles anywhere else. They are one of the best service centers to deal with. And they make managing everything super easy also. So on behalf of Kriete t anywhere else. They are one of the best service centers to deal with. And they make managing everything super easy also. So on behalf of Kriete truck Racine thank you. More