Gordie Boucher Ford of Kenosha

Always great service everyone is always professional. Had recall preformed in a very quick timeframe at dealership. Waited 6 months for parts Had recall preformed in a very quick timeframe at dealership. Waited 6 months for parts More

Car in for service due to engine light being on. Took 2 weeks for repair and cost $2300 to repair. Picked up the vehicle and drove it home and engine light came on again before I got home. Had to ta Took 2 weeks for repair and cost $2300 to repair. Picked up the vehicle and drove it home and engine light came on again before I got home. Had to take back in for another day to find the technicians had not properly cleared the codes from previous problem. More

MY CAR WAS IN THE SERVICE CENTER FOR ALMOST 3 WEEKS AND A HALF I HAD TO CALL FOR UPDATES ON MY C TRUCK FOR WHICH I SHOULD HAVE GOTTEN A CALL ALEASE ONCE A WEEK OR SOMETHING. POOR COMMUNICATION HALF I HAD TO CALL FOR UPDATES ON MY C TRUCK FOR WHICH I SHOULD HAVE GOTTEN A CALL ALEASE ONCE A WEEK OR SOMETHING. POOR COMMUNICATION More

Professional service from kind and caring staff always making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world Thanks More

Everyone was friendly and professional. Everything was explained to me, and I felt like they were happy to help. Everything was explained to me, and I felt like they were happy to help. More

Excellent Service, I was treated with respect and dignity from Penny answering the phone when I called initially to David, Belan, Bradford and the service folks who worked as a team to assure my needs were t from Penny answering the phone when I called initially to David, Belan, Bradford and the service folks who worked as a team to assure my needs were taken care of. Thank you, More

Great and quick service. Everyone was polite and explained what was being done and what needed to be done in the future. Everyone was polite and explained what was being done and what needed to be done in the future. More

Took my f150 to get cool packs replaced, that went great but within a couple weeks one of the new coil packs went out again was told there was a 3 week wait for a loaner vehicle, my truck was my only means but within a couple weeks one of the new coil packs went out again was told there was a 3 week wait for a loaner vehicle, my truck was my only means of transportation so I went to auto zone and bought new coil pack and replaced my self then call service dept and asked for refund for parts only because pack was under warranty was told I would get said refund then got runaround for 3 months finally had to ask for manager of dealership to be told I would be receiving a check in approximately 1 1/2 week and again over 3 weeks finally got it today More

I have been to Boucher Ford a number of times for service since buying a vehicle there. The service dept. staff are always cordial and the service provided allows us to recommend the overall experience at since buying a vehicle there. The service dept. staff are always cordial and the service provided allows us to recommend the overall experience at this store to any and all. RFM More

Easy process all together with service and paperwork. Not to mention didn’t cost an arm and a leg like i thought. fast with A1 service. Thank you Not to mention didn’t cost an arm and a leg like i thought. fast with A1 service. Thank you More