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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,687 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,687 reviews

February 22, 2023

Rebecca made my service experience awesome! She followed up and explained the repairs in detail and made sure I knew exactly what was being fixed and the status of the repair. She had the tech More

by DAVE@GRAPHICSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Miller
Feb 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Dave, Thank you for taking the time to share your feedback with us. Rebecca and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 22, 2023

Everyone was very helpful and knowledgeable, friendly and work with me every step of the way. More

by TRVSCRSS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fullmer
Feb 22, 2023 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that Tristen and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

February 19, 2023

when i first inquired about this vehicle was talking with John the used car manager told me we had some wiggle room in the price. when I came back to buy this vehicle John had been on vacation. Josh went bac More

by TNEUMAN19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshiwa Allen, Justin Fullmer
Feb 23, 2023 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 15, 2023

Mike in service handled my check in and recall in a very timely manner as always More

by Ed T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review, Ed. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2023

Jessica was fantastic! ! She was friendly, knowledgeable and did a great job of keeping me posted on status. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Feb 15, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for taking the time to leave us this great five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jessica to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Thank you for choosing Gordie Boucher Ford of Kenosha, Mike.

February 10, 2023

Awesome Experience with Gordie Boucher Ford, Our Salesman was Excellent, knowledgeable, and made the buying experience easy!! Would highly recommend this dealership when looking for a new vehicle. More

by PFEGLEY2
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! Tristen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

February 09, 2023

I was told it would only take a couple of days and it took a week and a half. When I asked (again) if they checked the computer, the response was “specifically what are they checking the computer for?”. More

by ABKNIGHT4707
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Beesley
Feb 12, 2023 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 09, 2023

Excellent people to work with. Highly recommend them to our friends for their vehicle needs. More

by CHRISTINE28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience with us, Christine! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 09, 2023

Issues come up when buying used cars and trucks. It's how those issues are solved that count. More

by RS122O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Hengtgen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fullmer
Feb 10, 2023 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 07, 2023

So far, my rating is very good. Personable and friendly. Looks like the building is going to moving into a new 13 acre site......Well Overdue ! ! !. Hopefully we can do a deal th More

by A-aron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martino, Sanford McLaughlin
Feb 08, 2023 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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